Harte Hanks
2.5 of 5 167 reviews
www.hartehanks.com San Antonio, TX 5000+ Employees

167 Employee Reviews (View Most Recent)

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Good for entry level customer service experience

Customer Service Representative (Former Employee)
Austin, TX (US)

I worked at Harte Hanks full-time for more than 3 years

ProsSteady hours and pay, there are some good people that work there. Professional environment, good trainers. Location in Austin is pretty nice. If you are looking for a decent job to start out with getting experience it is a good place for it.

ConsNot a lot of room to advance, pay is on the low end of customer service jobs. When I worked there they did not give raises. Wouldn't recommend as a career choice as the options to move up are few and far between.

No, I would not recommend this company to a friend

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1 person found this helpful  

Easy seasonal work

Customer Service Representative (Current Employee)
Shawnee Mission, KS (US)

I have been working at Harte Hanks as a contractor for less than a year


Pros: Plenty of time between calls, only really busy a few times over… Cons: Seasonal, nobody sure if they will have a position lined up when project is over. Low pay,… Advice to Senior Management: Even with attrition of people leaving for better jobs, call center is absurdly over staffed. I'm not… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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  • Disapproves of CEO

1 person found this helpful  

Not a good company in many aspects

Anonymous Employee (Former Employee)

I worked at Harte Hanks full-time


Pros: benefits are good. many employees are very nice. Cons: they dont care about your ideas even if you are thinking of the improvements in business. They change decisions all the time whih causes the… Advice to Senior Management: Treat your people like real human beings. Keep in mind that what you do to some also affects others. When you show no loyalty to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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