There are newer employer reviews for JetBlue

 

It started out ok...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)

I worked at JetBlue

Pros

Always busy, never bored. Great people to work with. Hours can be flexible and you can trade hours online. Can often double up on shifts.

Cons

Management was often lazy and never helpful. It was very stressful and they cut a lot of hours and by the end of the day you were very exhausted and beat. Too much work for one person, very hard to deal with irate customers. Management would tell you to be firm, but then they would come out and give the customer anything they wanted, making you look very foolish.

Advice to ManagementAdvice

Listen to what the ground people have to say, give them more employees to get the job done and stand by the decisions the crewmembers make, and don't undercut them.

Doesn't Recommend
Approves of CEO

300 Other Employee Reviews for JetBlue (View Most Recent)

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  1.  

    Immature company: pros and cons, but know what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Forest Hills, NY (US)
    Former Employee - Anonymous Employee in Forest Hills, NY (US)

    I worked at JetBlue

    Pros

    Very flat hierarchy and management is extremely receptive to ideas - even entry-level employees can make a difference in company policies and processes.

    Cons

    In the quest for company-wide equality, management positions are given the same benefits packages as frontline employees. Great deal if you're a frontline employee, but it's a huge loss if you're a management employee because your benefits aren't nearly as good as you'd get elsewhere.

    No opinion of CEO
  2. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Coordinator in Forest Hills, NY (US)
    Current Employee - Marketing Coordinator in Forest Hills, NY (US)

    I have been working at JetBlue

    Pros

    The environment here is very friendly. You own your work and there you dont feel like you are being micro-managed. Its a very young department (marketing) - I would say the average age is 28. Very energetic and smart group of people.

    Cons

    politics - as always. Titles matter. its clear who runs the show and who's ideas are heard - managers and above.

    Recommends
    Approves of CEO
There are newer employer reviews for JetBlue

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