There are newer employer reviews for JetBlue

 

It started out ok...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)

I worked at JetBlue

Pros

Always busy, never bored. Great people to work with. Hours can be flexible and you can trade hours online. Can often double up on shifts.

Cons

Management was often lazy and never helpful. It was very stressful and they cut a lot of hours and by the end of the day you were very exhausted and beat. Too much work for one person, very hard to deal with irate customers. Management would tell you to be firm, but then they would come out and give the customer anything they wanted, making you look very foolish.

Advice to ManagementAdvice

Listen to what the ground people have to say, give them more employees to get the job done and stand by the decisions the crewmembers make, and don't undercut them.

Doesn't Recommend
Approves of CEO

295 Other Employee Reviews for JetBlue (View Most Recent)

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  1.  

    Immature company: pros and cons, but know what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Forest Hills, NY (US)
    Former Employee - Anonymous Employee in Forest Hills, NY (US)

    I worked at JetBlue

    Pros

    Very flat hierarchy and management is extremely receptive to ideas - even entry-level employees can make a difference in company policies and processes.

    Cons

    In the quest for company-wide equality, management positions are given the same benefits packages as frontline employees. Great deal if you're a frontline employee, but it's a huge loss if you're a management employee because your benefits aren't nearly as good as you'd get elsewhere.

    No opinion of CEO
  2. 1 person found this helpful  

    Ok, immediate Team members and managers are very talented individuals. IT Directors and EVP-level poor fit for JetBlue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    - Very talented individuals in IT to work with.
    - Good Benefits
    - Good work culture

    Cons

    - IT Directors have no focus
    - Many poor decisions made by IT Directors
    - Forced sense of appreciation

    Advice to ManagementAdvice

    IT EVPs should stop treating IT crewmembers as expendable and replaceable by lower skilled workers and should promote within.

    Recommends
    Approves of CEO
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