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Micro-managed and pushed to make high pressure sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Training General Manager
Current Employee - Training General Manager

I have been working at LA Fitness full-time (less than an year)

Pros

You can make very good money if you put in time. Free gym membership and you get to talk fitness all day long.

Cons

Company employs questionably ethical practices in regards to membership sales and contracts. They encouraged high pressure sales tactics in order to meet daily goals, and if you didn't meet goal 2 or 3 pay periods in a row you were typically terminated. As a Training General Manager I routinely received 9-12 phone calls a day from the VP regarding setting appointments and posted sales.

Advice to ManagementAdvice

Focus on decreasing attrition through improved customer service and give GM greater ability to attract and retain more highly qualified trainers.

Doesn't Recommend
Disapproves of CEO

383 Other Employee Reviews for LA Fitness (View Most Recent)

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  1. 1 person found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor in Oak Lawn, IL (US)
    Current Employee - Sales Counselor in Oak Lawn, IL (US)

    I have been working at LA Fitness full-time (less than an year)

    Pros

    Easy work, meet alot of women, cool people

    Cons

    Terrible pay. Unprofessional boss, ridiculous quotas. Waste of time, completely pointless job

    Advice to ManagementAdvice

    Fire yourself

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Notification of Closing of location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Towson, MD (US)
    Current Employee - Anonymous Employee in Towson, MD (US)

    I have been working at LA Fitness part-time (more than 10 years)

    Pros

    Would not recommend this company to work or patronize.

    Cons

    Company did not notify employees directly until signs posted in club for days and all members knew.
    No apology or offer to assist in finding openings in other locations. Employees had to repeatedly seek management to find out information- management did not contact employees.

    Advice to ManagementAdvice

    Show consideration to long time employees. The lack of consideration for employees and members in the closing of the Towson, MD location was inexcusable. Your clubs are filthy, managers are rude and it is not surprising the club needed to close.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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