There are newer employer reviews for Lincoln Financial Group
There are newer employer reviews for Lincoln Financial Group

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Lincoln Financial Group is, without a doubt, one of the best places someone can work.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
Current Employee - Customer Care Professional in Greensboro, NC (US)
Current Employee - Customer Care Professional in Greensboro, NC (US)

I have been working at Lincoln Financial Group full-time (More than a year)

Pros

The opportunities for advancement are plentiful, management is fair (but firm) concerning HR policies, and the work itself is satisfying.

Cons

The compensation, in comparison with other companies in the industry, are below the average. The Customer Care Center is also one of the lowest paid departments, even though Customer Care Professionals handle over 5,000,000 service requests a year.

Advice to Management

I would investigate the industry for a salary comparison. I would also spend some considerable time cultivating talent from within if someone demonstrates a capacity to excel in a management role.

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  1. Excellent techinologies but very chaotic environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Team Member
    Former Employee - IT Team Member

    I worked at Lincoln Financial Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At Lincoln, IT team is using latest markatable technologies. Benefits offered to the employees are excellent with comparable salary.

    Cons

    At Lincoln, there are no processes or protocols in place. Most of the work come on the fly! Very poor planning and that constitutes emergencies on the technical team.

    Advice to Management

    There is no transparency in the management. There is lot of distrust that work against the management. Loyal employees have been let go for no reason and hence key performing employees are leaving at their own.

  2. Great benefits, great people, not much room for advancement in some areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Area in Fort Wayne, IN (US)
    Current Employee - Finance Area in Fort Wayne, IN (US)

    I have been working at Lincoln Financial Group full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They try to make work fun
    Great benefits package-insurance choices, 401k match, time off
    Flexible work schedules
    Lots of different areas to move around to
    Overall, I trust managemetn

    Cons

    In some areas, it's hard to move up
    Lots of reorgs and uncertainty
    Some who have worked there a long time seem jaded or that they are "untouchable" and don't do much work

    Advice to Management

    I think we are on the right track. Continue to be as transparant as possible.

There are newer employer reviews for Lincoln Financial Group
There are newer employer reviews for Lincoln Financial Group

See Most Recent

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