There are newer employer reviews for Magellan Health

 

Customer service is not for me!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Associate I in Phoenix, AZ (US)
Current Employee - Customer Care Associate I in Phoenix, AZ (US)

I have been working at Magellan Health full-time (less than an year)

Pros

The people you work with are great! That is the only positive thing I have to say about this company. Everything else sucks!!

Cons

They monitor every single second of the day you are at the company. You can't go to the bathroom without someone saying something to you. They want you on the phones at all times.

Advice to ManagementAdvice

Relax and pay more money to the people you have working here. Working people like dogs is not going to make them more productive. You will find yourself looking to hire more people in a short amount of time because of the turnover rate.

Doesn't Recommend
Positive Outlook
No opinion of CEO

115 Other Employee Reviews for Magellan Health (View Most Recent)

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  1.  

    Credentialing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credentialing Specialist in Phoenix, AZ (US)
    Former Employee - Credentialing Specialist in Phoenix, AZ (US)

    I worked at Magellan Health full-time (more than an year)

    Pros

    Benefits good, some fun perks

    Cons

    Manager without reason, loud, condescending, no one to go to as upline management was oblivious to situation

    Advice to ManagementAdvice

    Listen to complaints that are repeated about managers and know that when there are multiple complaints on the same manager, that manager is hurting the company in more ways than just running off staff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A ship a drift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time (more than 10 years)

    Pros

    The amount of PTO is the best thing.
    The employees give a lot of time and money to charities

    Cons

    No growth opportunities
    Very cliquey
    No clear plan for overall growth
    Top talent leaving

    Advice to ManagementAdvice

    Consolodate locations, Clean house at the mid-upper level managment and above

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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