MassMutual

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292 Employee Reviews (View Most Recent)

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Terrible - Go to another company, this is not what a career should be

Former Employee - Financial Advisor  in  Nashua, NH (US)
Former Employee - Financial Advisor in Nashua, NH (US)

Pros

Turnover rate is so high - you can get hired easily

Cons

Too much focus on commissions and pushing product - no focus on customer

Advice to ManagementAdvice

Take some management courses

Other reviews for MassMutual

  1.  

    Great Training. Commissions only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Career Agent
    Former Employee - Career Agent

    Pros

    Flexibility, independence, exceptional training. The company is solid and its products high-end and reliable. There is a good amount of support for new agents, along with some financial help for the first year. The agencies in general do a great job, while home office is a little less helpful. It is beneficial to try this career because, even if it does not result in large amounts of sales, the training alone is well worth the time and lays an experiential foundation for the future when the economy improves again.

    Cons

    Underwriting is a nightmare. Agents do the cold calls, get the appointments, make the sales. It is disappointing to then feel that underwriters are slow to handle the business. It leaves the frustrated agent feeling like he/she must run through a defensive line and only occasionally score. The home office staff is overworked and underpaid, which is difficult and often causes the loss of hard-won clients to competitors who have a more efficient system. Commission only is always a challenge, especially in this economy. It is recommended that one have an additional income before embarking on a career as an agent.

    Advice to ManagementAdvice

    Encourage new people as much as possible. Be realistic with expectations. Even seasoned agents are not able to sell as many financial service products as they could before the economic crash. Please don't compare a new agent to your father who began in the 1960s. It is a new, harsher world in the finance business, with less disposable income and more govenment regulation.

    Doesn't Recommend
    Negative Outlook
  2.  

    Field Recruiting Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Director
    Current Employee - Recruiting Director

    Pros

    Great company, treats employees well

    Cons

    Lack of salary to start people off in the business

    Advice to ManagementAdvice

    Rework the comp for people coming into the business and make it feasible for them to come into the career.

    Recommends
    Positive Outlook
    Approves of CEO
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