MasterCard

  www.mastercard.com
  www.mastercard.com
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My expectations were wrong

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Vice President  in  Purchase, NY (US)
Former Employee - Vice President in Purchase, NY (US)

I worked at MasterCard

Pros

When I thought about joining MasterCard, I had reservations. It appeared to be a good place to go if you had decided you wanted to coast along, and do a minimal amount of work. But my interview, and my subsequent job experience proved otherwise.

MasterCard is full of bright people, who are energetic and know the industry. With rare exception, I was impressed by the people I met, their backgrounds and the competency they brought to the tasks at hand.

For people who are interested in the payments space, it's a great place to work.

Cons

On the other hand, I would say that MasterCard is unnecessarily bureaucratic for an organization of its size. Because of the incentive system and other factors, there's a lot of turf battles, less than needed coordination, and inefficiencies. However, there is a concerted effort (and there has been for many years) to change that.

The IPO appeared to also change how the business was run--more risk adversion, more of a short term focus, more attention to boosting the daily stock price.

Advice to ManagementAdvice

Stop being so risk adverse and allowing HR and Legal to run the business. Create better coordination by revising the incentive structure and individual objectives.

Recommends
No opinion of CEO

281 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Out with the old

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard

    Pros

    Truly global company with many opportunities to work with and in other countries. Good pay for the job.

    Cons

    Executive Management are essentially people who grew up in the old association and therefore have no idea how to be leaders in a "real" company. And no context to know what they don't know

    Advice to ManagementAdvice

    The unbelievable luck we've had to be in an industry growing 20% for years is just that...luck. Now that this growth is slowing, we need bold change to continue to grow. Be bold in picking new businesses to enter, and getting rid of senior management who can't see this.

    Disapproves of CEO
  2.  

    Generally speaking, a good place to work (depends on manager...)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Leader
    Current Employee - Leader

    I have been working at MasterCard

    Pros

    - Matches 6% on 401K (as of 2009)
    - Various products and groups which allow for career development
    - Tuition reimbursement
    - On-site amenities (hair, nail, dry cleaning, cafeteria, etc.)
    - Nice location; easy to get to (right off of 684)
    - Reasonable pay and benefits

    Cons

    - Bad communication from upper management continues to plague the company. Hard to relax when rumors of impending layoffs are constantly swirling.
    - Has some bad managers, but seems to be cleaning house.
    - Unfortunately, getting rid of really good, competent people while cleaning house.

    Advice to ManagementAdvice

    - Be careful in simply meeting financial targets when laying off. You have lost some major assets to the company by targeting a headcount number instead of focusing on the low-performers and more expendable groups.
    - Worry about cutting too close to the bone. Starting to walk a tightrope between efficiency and overextending the staff and burning them out.
    - Customer service, customer service, customer service. Support those maintaining the business, as well as those generating revenue.

    Recommends
    No opinion of CEO
There are newer employer reviews for MasterCard

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