MasterCard

www.mastercard.com
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A Changing Company, with Great Prospects

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in White Plains, NY (US)
Former Employee - Anonymous Employee in White Plains, NY (US)

I worked at MasterCard

Pros

-Dynamic new CEO with very good ideas and style
-Strong balance sheet and core products
-Strong brand
-Changing payments landscape is making work much more interesting and challenging
-Potential to be a really great place to work

Cons

-There is a very strong existing culture that limits internal communication, questions, and risk taking
-New CEO is trying to change culture. This leads to 1) uncertainty in may parts of the organization and 2) Challenging internal politics
-Risk that new CEO may not be successful

Advice to ManagementAdvice

Set up means to hear what all levels of the company are thinking and convince employees they are not risking career success by speaking out.

Approves of CEO

349 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Great Brand, Good working conditions but difficult environment to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Market Leader in Purchase, NY (US)
    Former Employee - Market Leader in Purchase, NY (US)

    I worked at MasterCard

    Pros

    Everybody has heard of the company, you don't need to explain what your employer does. And for newbies to the industry, MCW does a great job of orientation and training new employees. The company offers good benefits and pay, though they have been pared significantly for new hires since 2007. The Purchase HQ and grounds are a beautiful place to work, but isolated if you're used to the bustle of Manhattan.

    Cons

    MCW is a remarkably bureaucratic environment and often hard to get things done in timely, efficient manner. For all the talk about acting with a sense of urgency, even a simple project can drag on for months--thanks to the "matrixed" environment, buy-in and consensus is required for just about everything, and is often an excuse for manager and lawyers who don't know anything to stick their fingers into your project. (In fairness, I've been told this is beginning to change under the new CEO who just came in.) But an awful lot of what I did was "meta"-work -- work we had to do to prove to somebody else in the organization why we should be allowed to do our real work our way.

    Advice to ManagementAdvice

    Reducing the number of meetings and strip out the bureaucracy would allow employees to actually get on and do their jobs.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Observe and Learn - Is almost non existent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard

    Pros

    Compensation and work-life balance is among the best (except for peak seasons, which is normal in the financial and retail industries). Future vision and change strategy in place is great and if executed correctly, will be an even better place to work.

    Cons

    Excessive management layers and bureaucracies. No true channel for bottoms-up communication. Observing and learning from successful companies (e.g. Google, Apple, Walmart) and avoiding pitfalls from companies that failed (Kodak, Polaroid, American Automobile Manufacturers) is almost non-existent because of too much pride and ego in the excessive senior management layers. Really score in writing TPS reports and justifications.

    Advice to ManagementAdvice

    Walk the talk. The vision and strategy in place is great. Execute and pay attention to people who does the real work in the company.

    Approves of CEO
There are newer employer reviews for MasterCard

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