Mercer

  www.mercer.com
  www.mercer.com
There are newer employer reviews for Mercer

 

Mercer (Outsourcing - H&B) - The More you know

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Services Analyst in Houston, TX (US)
Former Employee - Client Services Analyst in Houston, TX (US)

I worked at Mercer full-time (less than an year)

Pros

Great starting wage for entry-level new grads. Can't knock the benefits packages. Terrific Medical/Vision/Dental offerings, generous vacation offerings.

Cons

Specifically with respect to Mercer's Outsourcing H&B: If you come from a specialized major, be prepared to be locked into the world of benefits administration. Non-transferrable technical skillset: In order to have this skillset transfer, you'll need to do outside work on your own to secure such measures (but don't forget about the non-compete/non-disclosure you signed or it could get dicey).

Don't plan on using that vacation anytime around the holidays as a member of Mercer Outsourcing's H&B section - that happens to be the "busy" season (Open Enrollment) and as such, M-Fs just went from 40s into the 50s

Working for any "client service" organization entails the need for the office to always be staffed (M-F) - rarely/never work remotely, long core-hours (lack of flexibility with work hours).

Recommends
Neutral Outlook
Approves of CEO

699 Other Employee Reviews for Mercer (View Most Recent)

Sort: Rating Date
  1.  

    Not interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Analyst in Deerfield, IL (US)
    Current Employee - Client Service Analyst in Deerfield, IL (US)

    I have been working at Mercer full-time (less than an year)

    Pros

    Flexible schedule is good for managing family emergency.

    Cons

    Bad management: I should figure things out alone. My supervisor is too busy for anything.

    Advice to ManagementAdvice

    Should give more structured training for a new hire.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Struggling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time (more than 5 years)

    Pros

    With no formal training for many positions, you find out very quickly what you're made of and what you can handle. As long as you keep your client and manager happy, you have a good bit of latitude to improve the service you deliver your client.

    Cons

    It's my belief that this company within Mercer is at a crisis point. Either a significant amount of investment and attention needs to be devoted to improving several operational aspects, or it won't be around much longer.

    Recommends
    Neutral Outlook
There are newer employer reviews for Mercer

Work at Mercer? Share Your Experiences

Mercer

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.