There are newer employer reviews for Mercer

One of the best cultures I have seen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Principal in Toronto, ON (Canada)
Former Employee - Principal in Toronto, ON (Canada)

I worked at Mercer full-time (more than 5 years)

Negative Outlook
Negative Outlook

Pros

Smart, progressive and strongly value based culture. Good compensation package. Reasonable career advancement opportunities at junior levels

Cons

Limited opportunities for mid to senior level staff unless you are an actuary.

Advice to Management

Recent changes seem short sighted. Take a long term view and invest in product innovation.

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  1. Helpful (1)

    Overworked in relation to pay, limited job security, little room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Mercer full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Quick money, overtime more than available.

    Cons

    Most hiring at the Norwood office is done through a few temp agencies with a farm of workers, which in turn allows emotional managers the ability to fire you without cause. A revolving door, at least half of new hires through the temp agencies won't last a month. Not allowed to look at cell phones on the floor. Two 15 minute breaks monitored very CLOSELY. Heck they may even count the amount of times that you go to the bathroom.... not kidding.

    Advice to Management

    Can't say much, its very cost effective for the company so business wise, they are doing a hell of a job. They have mastered how to get the last second of labor from each and every employee.

  2. Helpful (2)

    Recent years have seen management become so far removed that local office doesn't see to have any real leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Leeds, England (UK)
    Former Employee - Consultant in Leeds, England (UK)

    I worked at Mercer part-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great experience, great people to work with.

    Cons

    Poor chance of progression, no local leadership, poor pay in sector, lack of local opportunities

    Advice to Management

    Bring back local management teams with genuine interest in the people working in their offices.

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