There are newer employer reviews for Michaels Stores

 

Custom Framer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Certified Custom Framer in Commerce, MI (US)
Former Employee - Certified Custom Framer in Commerce, MI (US)

I worked at Michaels Stores part-time (more than an year)

Pros

Good environment, great people, good training and learning curve. You have the opportunity to grow close with the other employees. Lots of potential for advancement.

Cons

Minimum wage, poor hours, inexperienced management. Most of the cons are typical of any retail job regardless of the industry.

Neutral Outlook
No opinion of CEO

992 Other Employee Reviews for Michaels Stores (View Most Recent)

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  1. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Michaels Stores part-time (more than an year)

    Pros

    There are some tough people with great sense of humor who stick it out with this company, and I made friends with several of them at my old store.

    Cons

    Management is terrible. You can tell corporate is full of people who have never worked in the stores as they make up policies left and right that do not make sense and are almost anti-customer in that you would think they were trying to scare customers off! For example: the stingy coupon policy and having to collect customer IDs for cash returns. Neither of these go over well! And many of the customers don't seem to understand that corporate policy is corporate policy - they will take out their anger and disappointment on the cashiers and sales floor people who have no control over the rules. Also, the company habitually hires people so there are too many employees and not enough hours to go around. And last but not least there is no formal training for new employees, as Michaels seems to think it foolish to invest in their employees.

    Advice to ManagementAdvice

    Come up with a real training program, stop hiring so many people, and stop changing your policies so often! Change your focus from expanding the company with new stores to investing in the stores and employees you currently have. Your employees and customers will thank you for it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Growing company, but IT is a big mess

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    it is still growing in business, meaning IT has lots of things to do. Dont have to worry about being laid off at this moment.

    Cons

    IT management is a big mess. There is no asset management, no IT service management. Most of the employees are contractors, no ownership. Employees turn over rate is high.

    Advice to ManagementAdvice

    Stablized the core organization,

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