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6 people found this helpful  

Terrible environment, unorganized, lack of leadership and absolutely no support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Manager in Seattle, WA (US)
Former Employee - Manager in Seattle, WA (US)

I worked at NCsoft

Pros

The only reason was the location of the office, downtown Seattle.

Cons

There is not enough words to explain how terrible this place is. There were people who would last one day, on average employees would leave every 3 months, just enough time to realize how messed-up the company was. No leadership, complete chaos caused by the HQ and the lack of professionalism in the Seattle office. I could not wish this company to my enemy. The joke at the end of every week was how many emails we would get from HR informing us that people were leaving (though usually, HR would send an email per exec. request 3-4 weeks after the employees had left). The exec. team tries to hide everything. Employees are treated like idiots. No support, no recognition, no raise.

Advice to ManagementAdvice

Shut down this mess and at least do yourself a favor...or go through a total revamp.

Doesn't Recommend

59 Other Employee Reviews for NCsoft (View Most Recent)

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  1. 1 person found this helpful  

    Friendly atmosphere and daily work, bad or absent strategic decisions up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - - in Brighton, England (UK)
    Former Employee - - in Brighton, England (UK)

    I worked at NCsoft

    Pros

    Nice atmosphere, friendly people, great benefits and generous salaries. The company invests in people and gives generous trainings, etc.

    Cons

    Lack of pespective and overall lack of ambition and strategy from the company's upper management.

    Advice to ManagementAdvice

    Communicate more between different offices, become a truly global company. Be more rational in fixing priorities. Hire great managers from outside of the game industry.

    Disapproves of CEO
  2. 4 people found this helpful  

    Not so much of a has-been, more a never-was.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Manager in Brighton, England (UK)
    Former Employee - Product Manager in Brighton, England (UK)

    I worked at NCsoft

    Pros

    Massively multiplayer online games are arguably the biggest growth sector in gaming - and it's all that NCsoft does. If you want to be in the field, it should in theory be a good place to start.

    Benefits in the European office are generally good, with bonuses and payrises (although look out in 2009, considering the redundancies in September 2008). Atmosphere is generally good, although management is not brave enough to talk openly about strategy... mostly because they don't have any.

    Work-life balance is good, and generally people are respected for the work they do - unless you work in some departments, like Customer Service, but then they've all been put of work as well.

    Cons

    The company always seemed rudderless and without any sort of long-term strategy - indeed it was admitted time and again that this was the case. It's been previously stated that NCsoft wants to be an 'entertainment company' but beyond that, little detail was given on exactly how this was going to be achieved or indeed what it even meant.

    This has led to a muddled development strategy that supposedly is strongest when focusing on 'AAA games', despite the fact that the last two 'AAA games' both failed (Auto Assault and Tabula Rasa). This seems to be an all-or-nothing play, and when the biggest force in the MMO field is already sitting on the biggest pile of cash, seems doomed to fail. Ever heard of 'disruptive' business strategies, NCsoft?

    Because of the redundancies, there is no now development work at all done in the European office, so don't even bother considering it from that angle. What is left is a reduced publishing operation that will take orders from the US office, and this has been stated publicly.

    Advice to ManagementAdvice

    Try something different. Try something original. Just try something ELSE. Surely two failed games in a row should tell you something, no?

    Also: might be a good idea to make sure you actually have the money you need to fund a development studio before you open one up. I'm just saying.

    Doesn't Recommend
    Disapproves of CEO
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