Navy Federal Credit Union

  www.navyfcu.org
  www.navyfcu.org
There are newer employer reviews for Navy Federal Credit Union

 

Good place to work, but some changes needed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager in Arlington, VA (US)
Current Employee - Assistant Manager in Arlington, VA (US)

I have been working at Navy Federal Credit Union full-time (more than an year)

Pros

The benefits and work-life balance are great.

Cons

Pay is not competitive, bureaucracy is inefficient and slow to change, systems are old and outdated, promotions are not readily available, internal hiring for analyst jobs rarely happens

Advice to ManagementAdvice

The pay scale for branch operations is not consistent with the rest of the credit union nor is it on par with the industry. While the benefits are good, they do not make up for the lack of pay. Also, current structures, policies, and procedures make it difficult to hire, train, and retain qualified personnel.

Recommends
Positive Outlook
Approves of CEO

232 Other Employee Reviews for Navy Federal Credit Union (View Most Recent)

Sort: Rating Date
  1.  

    Enjoyable pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Clinton, MD (US)
    Former Employee - Member Service Representative in Clinton, MD (US)

    I worked at Navy Federal Credit Union part-time (less than an year)

    Pros

    The pay and benefits are great there are seasonal bounses! Part time work would eventually become full time depending on how busy the branch is. Also the employees are very kind.

    Cons

    Could be a stressful if your not into banking

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Poor training and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Virginia Beach, VA (US)
    Former Employee - Member Service Representative in Virginia Beach, VA (US)

    I worked at Navy Federal Credit Union part-time (less than an year)

    Pros

    Good pay and benefits. Meet great people and great employee perks.

    Cons

    I had NO experience in banking. So I was told 8 weeks training....I got 5 as MSR and 1 on teller. The girl who came a week after me got to do the training courses while I had to learn from the employees. Now I loved the girls but I need better instruction since I had no experience...
    Management talked down to employees in front of members. Yelled and was very rude.

    Advice to ManagementAdvice

    Send all new employees to training, especially the one with no experience..
    Give all employees the same respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Navy Federal Credit Union

Work at Navy Federal Credit Union? Share Your Experiences

Navy Federal Credit Union

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.