Netflix
3.2 of 5 376 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

376 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Challenging but worthwhile.

Customer Service Representative (Current Employee)
Hillsboro, OR (US)

I have been working at Netflix

ProsTwo-week intensive training, $10,000 per year allotment for health insurance or as taxable income, 401(k) Matching up to 3%, FREE 8 DVD at-a-time plan + Watch Instantly plan, Awesome lunchroom amenities [free popcorn, apples, bananas, Macaroni & Cheese and Cup-o-Noodles]. Plus, Workforce Management contracts with local food vendor trucks for availability during peak lunch hours. Availability of 4-10 hour shifts. Comfortable and fun work atmosphere, never a dull moment.

ConsCustomers. Talking with customers day in, day out can be rough on moral [but that is the job, right?!] Just remember, "it's just movies, they aren't mad at you." That was a piece of advice that I was given and I remember it anytime a customer was rough with me.

Advice to Senior ManagementDo not be so quick to judge the abilities of a representative based on a few days or even a few rough weeks. The job is not easy but with your help, it can be. "It's just movies."

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

12 people found this helpful  

Can be fun, can be awful

Anonymous Employee (Former Employee)
Los Gatos, CA (US)

I worked at Netflix


Pros: It was an interesting experience working at Netflix. I was lured by the supposedly high talent density, solving great customer focused problems and bringing entertainment… Cons: Yes, there are interesting things to solve in cloud computing but discovery, search, personalization, and the overall architecture of the Netflix website can only be… Advice to Senior Management: Have a really close look at the talent in the company. There are a lot of people who are making architectural decisions… More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

6 people found this helpful  

Powerful brand, unpleasant place to work

Senior Manager (Former Employee)
Los Gatos, CA (US)

I worked at Netflix


Pros: Great brand Disciplined Focused Good at execution and keeping schedules Cons: Performance driven culture = culture of fear and suppression Few chances for development or advancement Management does not seem… Advice to Senior Management: Be more humble Use more advanced technology Manage down instead of expecting… No, I would not recommend this company to a friend More

There are newer reviews on Netflix.

Worked for Netflix? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Netflix reviews and ratings — including employee satisfaction and approval rating for Netflix CEO Reed Hastings. All reviews posted anonymously by Netflix employees.