Netflix

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762 Employee Reviews (View Most Recent)

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Great Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Manager  in  Phoenix, AZ (US)
Former Employee - Operations Manager in Phoenix, AZ (US)

Pros

Awesome pay and great benefits

Cons

Long hours, very early mornings

Advice to ManagementAdvice

Keep up the good work.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for Netflix

  1. 1 person found this helpful  

    Decent pay, good feedback from supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1  in  Hillsboro, OR (US)
    Former Employee - Csr1 in Hillsboro, OR (US)

    Pros

    Good pay for the work
    Laid back environment with lax dress code
    great employee benefits
    free/cheap food in the breakroom

    Cons

    When something changes, employees find out when the customers do.
    Mass layoffs when call volume decreases.
    I've heard they don't do re-hires.

    Advice to ManagementAdvice

    Give your employees heads up on major company changes so they can be properly prepared/trained to deal with those calls.
    Also, don't lay off good employees the week they are supposed to be converted. It gets their hopes up and I felt kinda blindsided because I was continually getting positive feedback and was told my conversion was pretty much locked in.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    Pros

    - top of market base salary
    - 4 DVD out plan is free
    - do not penny pinch on equipment, get whatever you want.

    Cons

    - freedom and responsbility is their mantra when you're hired, but it is not practiced by new managers.
    - people get fired all the time for disagreeing or questioning management on anything.
    - On some teams(mine, not all) there was no collaboration in design between managers and programmers. The managers designed it and the only freedom the programmers had was to develop it exactly in that manner. If you disagreed with the design, you guessed it: your fired.
    - even star performers routinely get the axe. Others remaining are understandably nervous about their jobs.
    - so called stock plan makes no sense at all. Only plan I've ever heard of where an employee has to risk his own money to participate.
    - benefits are awful if you have a family. It cost me $800/month to have medical and dental for the family of 4. If your single, your completely covered.
    - no vacation paid when you leave. This is also a plus in a way though. Netflix does not track vacation time at all. If you take too much though, you will get fired without warning.

    Advice to ManagementAdvice

    - take off that powerpoint presentation from jobs.netflix.com about the Netflix culture. It no longer applies. Netflix has turned into the mature company that is envisioned in the slide deck. Star performers no longer want to work there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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