Netflix

www.netflix.com
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1 person found this helpful  

Excellent Pay & Fast paced work environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior BI Architect in Los Gatos, CA (US)
Current Employee - Senior BI Architect in Los Gatos, CA (US)

I have been working at Netflix full-time (more than 3 years)

Pros

Good Pay & Fact paced work environment

Cons

Fast paced a work environment and no additional perks

Recommends
Positive Outlook
Approves of CEO

452 Other Employee Reviews for Netflix (View Most Recent)

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  1.  

    Netflix Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Content Accounting in Los Gatos, CA (US)
    Current Employee - Senior Manager Content Accounting in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    1) Great culture and people.
    2) Lots of freedom with appropriate level of responsibility.
    3) Pay top of market.
    4) No vacation policy which adds to the freedom.
    5) Love the business we're in and how we're changing an industry
    6) No politics or at least not very noticeable
    7) Again, great people!

    Cons

    1) No more ESPP offered

    Advice to ManagementAdvice

    1) Bring back ESPP

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Let us do our jobs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Las Vegas, NV (US)
    Current Employee - Customer Service Representative in Las Vegas, NV (US)

    I have been working at Netflix full-time (less than a year)

    Pros

    Relaxed environment: Dress code very comfortable
    Decent wage: Beats the heck out of minimum wage
    Free account: as long as you are employed

    Cons

    Too much pressure on AHT. 5.5 minutes to relate, converse and fix issues. Not near enough.
    Tech team needs to get their act together. Can get 3 different answers to the same question.
     Need more positive reinforcement. Scare tactics make for constant turnover.
    3rd party call center..attendance policy very strict

    Advice to ManagementAdvice

    Let us do our jobs! Stop confining us on time spent with the customer! We have many elderly customers who need more explanation for issues. DSat is stressed way too much. Back off on a few things..and watch that DSat drop! What is more important...a satisfied member..or how many calls we take a day.

    Neutral Outlook
    Approves of CEO
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