Nordstrom

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2536 Employee Reviews (View Most Recent)

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Not too bad

Retail Sales Associate (Former Employee) Los Angeles, CA (US)

ProsUnlimited earning potential (depending on the department you work in)

Generally a laid back and fun place to work if selling is your thing and it comes natural to you

Discount's (but it isn't much) however your discount is valid at "the Rack" and if you are familiar with that, it's Nordstrom stuff that has been marked down so that can be a bargain

Hour lunch!

Cash incentives for signing customers up for the "Nordstrom rewards card" and that can mean a free lunch with the 5-15 dollars you can earn for each one.

ConsSimilar to the pros:

If you are in a slow department, one that is overcrowded with employees or just one that doesn't have high priced goods like "accessories" you may have a hard time selling or making a lot of money

Some people take the whole selling culture a bit too far and literally "steal" your sales while you are working with another customer. So treachery and overall r espect for others. Before I was ever hired I read a similar excerpt about that on this site and I didn't believe it. Believe it! The selling culture and the fact that you pretty much have control over your paycheck breeds that type of behavior in certain individuals so watch out

Advice to Senior ManagementBe a little bit more up to speed with all of the functions in your respective department. It could've just been my department (kidswear) and the one directly next to me (kids shoes) but neither manager really knew how to do anything, I found myself asking them, then they'd refer me to another employee.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    False Opportunities Guaranteed at hire

    Sales Associate (Former Employee) Providence, RI (US)

    I worked at Nordstrom full-time for more than a year

    Pros: 20% discount Access to items before they hit the floor Cons: Stuck up employees Working on commission means there are some very bad… Advice to Senior Management: Care about your employees! No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    fractured and inconsistent, but can be enjoyable

    Ambassador (Current Employee) San Francisco, CA (US)

    I have been working at Nordstrom part-time for less than a year

    Pros: fair hourly rate, supportive co-workers, location close to home Cons: department management could be stronger and more effective, too many… Advice to Senior Management: please make sure all trainings are completed before employees are to begin on sales… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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