There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

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Good place to work but no consistency

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Fremont, CA (US)
Current Employee - Anonymous Employee in Fremont, CA (US)

I have been working at Office Depot

No opinion of CEO
No opinion of CEO

Pros

Flexible hours
Good brand and training

Cons

Ever changing goals
Pulled in different directions

Advice to Management

Figure out a plan that works

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  1. Actually can be a fun place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Office Depot

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Fellow employees are great, store management good. Work scheduling seems fair and balanced. Convenient location in my case at least.

    Cons

    Pitiful pay, no full time hours, no benefits to speak of for part time. This can be and often is a very technical job, and that knowledge is not generally recognized and certainly not rewarded. Training is good, but could be much better.

    Advice to Management

    Better pay first and foremost, you have computer and technology professionals working for a pittance due to the economy, they deserve more than minimum wage. Better training, and allow access to training, corporate, and scheduling information via remote access (from home). And how about at least a minimum commission on big ticket items, service contracts and add-ons are all fine and good, but we have to sell the base item first, so a little acknowledgement there would be great, especially if the customer doesn't want or need or can't afford the extras!

  2. Fair

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist - II in Bradenton, FL (US)
    Former Employee - Customer Service Specialist - II in Bradenton, FL (US)

    I worked at Office Depot

    Approves of CEO
    Approves of CEO

    Pros

    Well established company, depending on management hours are distributed fairly well. They have commission incentives on many of their products, the rules are fair and ethical, well explained, help is always available from corporate.

    Cons

    Although there is commission it is dependent on the work of others, if your coworker did not feel like selling but you sold a ton and were a little short, tough luck, the numbers weren't met so you get no commission.

    Advice to Management

    You are doing a great job, but commission should be based on both individual performance and that of the team. Have incentives for both.

There are newer employer reviews for Office Depot
There are newer employer reviews for Office Depot

See Most Recent

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