There are newer employer reviews for Office Depot

 

Great Training for Sales Reps

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Major Account Manager  in  Signal Hill, CA (US)
Former Employee - Major Account Manager in Signal Hill, CA (US)

I worked at Office Depot full-time for more than 3 years

Pros

Provides everything you need to do your job, product training, etc.

Cons

Very cliquey, tough to break into management.

Advice to ManagementAdvice

Break up some of the management clicques.

Recommends
Neutral Outlook

1389 Other Employee Reviews for Office Depot (View Most Recent)

Sort: Rating Date
  1.  

    Great until one uneducated District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vertical Market Manager
    Former Employee - Vertical Market Manager

    I worked at Office Depot full-time for more than 10 years

    Pros

    Freedom to do what you need to do.

    Cons

    Unrealistic goals year over year.

    Advice to ManagementAdvice

    Get managers that understand the business over the bonus. Several managers have recently left the company and they are now hiring previous disgruntled employees that did not like the company or the compensation but due to hard times are back. Management is really lacking at the field level. If you ate liked then you are alright. Numbers don't mean anything to the managers who play favorites. It's a typical what have you done for me lately type atmosphere. Bad, ad, bad and that was at the business level, not sure how retail is.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Co-workers and managers are swell to work with, but company expectations are sometimes unrealistic (2/15/12).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I
    Former Employee - Customer Service Specialist I

    I worked at Office Depot part-time for more than 3 years

    Pros

    -Store Management was flexible with working with my school and second job schedule.
    -Store Management showed a consistency of looking for profit while providing the best they could offer for customers.
    -Co-workers are friendly, some work harder than others while others do not, but overall most co-workers are kind hearted.
    -Earning commission is possible if certain requirements are met.
    -Relatively excellent Medical and Vision coverage for part-time status workers in the state of Hawaii.

    Cons

    -Company goals at times seem ambitious for business, but might do more harm than good.
    -Company sometimes makes policy of customer service that makes it hard to work with good customers while rewarding irate customers who may not deserve to be compensated.
    -Company has either a really bad marketing team or just devious marketing schemes that borderline if not blatantly lie in regards to quality of tech services and products.
    -The workers on the front-lines of providing customer service that are more than excellent are not compensated enough.
    -Commission policy is strict and does not provide enough incentive for workers to sell products for commission.

    Advice to ManagementAdvice

    -Improve employee incentives and compensation to hold onto hard working and talented employees. Otherwise they will (very likely) find a better job offer.
    -Better usage of tech terms and phrases when marketing tech products and services.
    -Better promotions and deals for tech products and services, so that knowledgeable tech salesmen would not feel like they are selling overpriced or unusable items.
    -When recreating in-store positions and places that have existed in another way in another name, don't punish experienced employees for reusing old OD Speak terms. Being that they know these old terms show how they are dedicated and willing to stay in their poorly paid position as well as their pride in knowing "historical" terms.
    -Changing in-store pods, department names and other fixtures and designs too frequently can be irritating for both employees and customers. The idea of change can be good, but change too frequent and unnecessarily is desperate and wasteful of time and resources.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Office Depot

Worked for Office Depot? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.