Paychex

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602 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
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4 people found this helpful  

Horrible- we called it PayHell if that's any indication

Senior Client Service Representative (Current Employee) Irving, TX (US)

ProsYou could move up in pay somewhat quickly. The people that I met were GREAT, I made some lifelong friends.

ConsVery stressful most people that worked there had about 100 clients and would also have to answer calls in the queue. They would go back on their word when it came to promotions, I knew people that were promoted and made less in that position than people that were hired off the street because apparently there is a rule that no one is allowed more than a dollar increase. So going from Data Entry where the pay was $11 people were only allowed to go to $12 when outsiders that were hired made $13 to $14. Most people I knew were on anti-anxiety medication that was prescribed to them after working at PayChex.

Advice to Senior ManagementHire more people so that there is not such a high client to rep ratio. That would help with morale with the reps on the Major Market Services side.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Great experience but not a career

    Core Sales Representative (Current Employee) Raleigh, NC (US)

    I have been working at Paychex full-time for more than 5 years

    Pros: -You will learn a ton by meeting with hundreds and even thousands of small biz owners over your first few years. -Money was much better… Cons: -Pay is sooooooo weak its insulting. It takes 90% of the reps about 2 years to fully realize how bad the pay is. Once they… Advice to Senior Management: Not a whole lot because these guys know exactly what they are doing. Its not like they don't know their reps are grossly underpaid, because… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    50/50

    Sales Representative (Current Employee) Denver, CO (US)

    I have been working at Paychex full-time for less than a year

    Pros: Great Benefits... Great Company. If you invest at least a… Cons: ....it takes a year... The majority of… Advice to Senior Management: More money will encourage better sales reps to stick around Yes, I would recommend this company to a friend More

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