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3 people found this helpful  

better than no job at all but...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Pet Care Specialist
Former Employee - Pet Care Specialist

I worked at PetSmart part-time for less than a year

Pros

learning about/ handling MOST of the animals

Cons

low pay, variable hours, annoying customers, frequently scheduled to work in dept. alone (basically getting paid barely above min. wage to do the work of 2-3 people and expected to give excellent customer service at the same time), hamsters

Advice to ManagementAdvice

start petcare/specialty out at a higher rate. the amount of physical labor required (weekly bedding changes/ scrubbing tanks/ feeding+ watering all animals in store/ administering medications etc...) to do the job on top of having to learn about not only all the animals in the store plus the products/habitats for them as well is way too much for min. wage and crappy hours.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1025 Other Employee Reviews for PetSmart (View Most Recent)

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  1.  

    terrible training and no support

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PetSmart

    Pros

    dogs and cats were the best reason to work there

    Cons

    managment was non-supportive and bi-polar

  2.  

    Very few growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Phoenix, AZ (US)
    Former Employee - Project Manager in Phoenix, AZ (US)

    I worked at PetSmart full-time for more than a year

    Pros

    Employees genuinely care about pets. Good work life balance. The office is empty after 5pm.

    Cons

    Poor leadership at the Director and Vice President levels. Very few growth opportunities below the Vice President level. Senior leadership places very little value on education.

    Advice to ManagementAdvice

    Place a larger emphasis on education and career advancement.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for PetSmart

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