560 Employee Reviews (View Most Recent)

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It was an excellent opportunity to grow my customer service and communication skills.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate
Former Employee - Sales Associate

I worked at Pier 1 Imports part-time for more than a year

Pros

The retail environment is one that fosters growth in superb customer service. Every customer who walks in the door is acknowledged, and as an associate, one's duty is to meet their needs. The Pier 1 experience for employees is one of satisfaction for serving customers.

Cons

Unfortunately, the room for growth is relative to the store size. Upper management is not focused enough on growing their retail employees in terms of rank; only in terms of service to the customer.

Advice to ManagementAdvice

It would be beneficial to the retail employees who want to advance with the company if management would acknowledge their employees in this regard, and take the necessary steps to foster that kind of growth.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Pier 1 Imports

  1. 3 people found this helpful  

    Hard work but fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Houston, TX (US)
    Current Employee - Store Manager in Houston, TX (US)

    I have been working at Pier 1 Imports full-time for more than 3 years

    Pros

    There is a lot of variety in day to day activities and workload. There is always something new happening and the job is never dull. The company values employee feedback and is always working to improve processes. Store managers are not mico-managed. There is some room for creativity and initiative is recognized.

    Cons

    It is a very physically demanding job, lots of walking and heavy lifting, very little sitting. There is a very broad assortment of merchandise in relatively small space that can be difficult to deal with. To be truly successful a GM needs to work long hours. Compensation is relatively is low and associate retention is a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This company cares about work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    I appreciate having the ability to spend time with family and work.

    Cons

    This is a very physically demanding job.

    Advice to ManagementAdvice

    I think incentive pay raises would be nice.

    Recommends
    Approves of CEO
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