Pier 1 Imports

  www.pier1.com
  www.pier1.com
There are newer employer reviews for Pier 1 Imports

 

It was an excellent opportunity to grow my customer service and communication skills.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate
Former Employee - Sales Associate

I worked at Pier 1 Imports part-time (more than an year)

Pros

The retail environment is one that fosters growth in superb customer service. Every customer who walks in the door is acknowledged, and as an associate, one's duty is to meet their needs. The Pier 1 experience for employees is one of satisfaction for serving customers.

Cons

Unfortunately, the room for growth is relative to the store size. Upper management is not focused enough on growing their retail employees in terms of rank; only in terms of service to the customer.

Advice to ManagementAdvice

It would be beneficial to the retail employees who want to advance with the company if management would acknowledge their employees in this regard, and take the necessary steps to foster that kind of growth.

Recommends
Positive Outlook
No opinion of CEO

627 Other Employee Reviews for Pier 1 Imports (View Most Recent)

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  1. 1 person found this helpful  

    A fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New Bern, NC (US)
    Former Employee - Assistant Manager in New Bern, NC (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    The employee discount was a big plus. They offer insurance options for part-time employees. Opportunities to interact with people/customers from all walks of life.

    Cons

    Store managers are in charge of scheduling. My personal experience was that the store manager continually scheduled me and another manager for weekend shifts, but refused to work more than one weekend for every two months despite higher management requesting she work more weekends. They require you to push their store credit card, so if you have a problem pushing 23%APR cards on people, this may not be the place for you.

    Advice to ManagementAdvice

    I would advise regional managers to require schedule submissions from store managers along with sales reports. This would give better insight to what problems may be leading to poor store performance.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Dangerous Stockroom @ the Divisional Office Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Atlanta, GA (US)
    Former Employee - Sales Leader in Atlanta, GA (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    I no longer have to work there!

    Cons

    40Ft trucks that arrive between 4am and 12pm noon. You have only two maybe three people to unload ALL of it. It must ALL be processed in 24 hours. Items are stacked sky high and fall as you alone ( because there are never enough staff in the store no matter the square footage, and someone always has to be on the sales floor) try to get them out for a customer.

    Advice to ManagementAdvice

    Offer a premium pay for associates to work overnight shifts and in the stockroom.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Pier 1 Imports

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