Press Ganey

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91 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
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12 people found this helpful  

The change in culture has been this organization's demise.

Anonymous Employee (Former Employee) South Bend, IN (US)

ProsThe company provided a great service to their clients and truly practiced what they preached. I was a proud employee. Their products are amazing (I can only speak to their core patient/employee survey component.

ConsI have seen a few comments stating that others that have left negative reviews are individuals that aren't good with change. I completely disagree. It has become a "good ol' boy" club and if you do not kiss up to the right person in the right manner, you are treated poorly and driven out. Change IS good. There were many MANY people that would have done whatever was necessary to promote and develop the company. They have lost a lot of dedicated people and with that, a lot of what made Press Ganey the wonderful company that Dr.'s Press, Ganey, and Hall created.

Advice to Senior ManagementHonestly, I doubt any "advice" would help. If you asked this 4 years ago, I am certain it would have been sincerely accepted. Now, not so much.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    The emperor has no clothes

    Anonymous Employee (Former Employee)

    I worked at Press Ganey full-time

    Pros: The mission of the company- to help improve healthcare -… Cons: The company began its freefall in the first quarter of this year when the latest management took the reins. Executive staff were terminated and the… Advice to Senior Management: Change is good. But changing things just to change is ignorant. Take some time to learn about a company, its dynamics, strengths and… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Good plan, poor execution and disconnected leadership

    Improvement Manager (Current Employee)

    I have been working at Press Ganey full-time for more than 3 years

    Pros: The people at Press Ganey truly cares about making healthcare better. They are the best at what they do and have been doing it… Cons: 3 New CEOs and Executive teams in 4 years, each progressively worse. Each new team comes in with a "ground breaking" plan and then replaces… Advice to Senior Management: People will accept change if it makes sense, just be more gradual. Quit trying to reinvent the wheel and listen to the little guy every… No, I would not recommend this company to a friend More

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