95 Employee Reviews (View Most Recent)

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Many passionate people with entrepreneurial spirit!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  South Bend, IN (US)
Current Employee - Anonymous Employee in South Bend, IN (US)

I have been working at Press Ganey full-time for more than a year

Pros

employees are passionate about their ability to impact the quality of healthcare, and this resonates throughout the company. There are some of the brightest and innivative minds leading the teams and momentum is positive. This is a fast paced environment where creativity and vision are rewarded. Communication from leaders has never been better!

Cons

Travel to South Bend isn't the easiest for the expanding group of employees in other locations, but the establishment of key offices in Chicago and Boston is helping

Recommends
Approves of CEO

Other Reviews for Press Ganey

  1. 6 people found this helpful  

    The worst professional experience of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  South Bend, IN (US)
    Current Employee - Anonymous Employee in South Bend, IN (US)

    I have been working at Press Ganey full-time for less than a year

    Pros

    The company has some excellent employees at the ground level.

    Cons

    There is massive turmoil and backstabbing at the middle management level, the senior managers are inexperienced and in over their heads, and the executives have their heads so far in the clouds that they can't see what is really going on.

    From my individual perspective, the workload is unbearable. People keep quitting the company and they are not replaced, so their job responsibilities fall on other already overworked people. When I asked for help, I was told to "work more hours." When I demonstrated that I was already working 60+ hours per week, I was told to "work more efficiently." I'm doing the work of 2.5 people in 60 hours, so I'm already extremely efficient!

    The company seems top-heavy with management; for example, there are at least 5 layers of management between the average worker and the executives in a < 1,000 person company.

    Salaries are on the low-end of acceptable and the fringe benefits are Spartan. The health care coverage is abysmal, which is ironic because Press Ganey purports to be a leader in the health care industry.

    Advice to ManagementAdvice

    Interview some of your ground level employees. Realize that the middle management turmoil is

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    A positive, innovative company destroyed by greed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Press Ganey full-time for more than 5 years

    Pros

    A great market, great clients, colleagues with a passion for improvement (most are now former PG employees).

    Cons

    Everyone who can is leaving or already gone, driven out by Pat Ryan and his cronies, who are intent on getting as much as they can before the owners wake up and figure out what is going on under their noses and fire these people. By that time, clients will have also figured out they are chumps for staying on.

    It is rare to see a company and a culture fall so far so fast.

    Advice to ManagementAdvice

    Leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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