There are newer employer reviews for Press Ganey

7 people found this helpful  

A positive, innovative company destroyed by greed

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey full-time (more than 5 years)

Pros

A great market, great clients, colleagues with a passion for improvement (most are now former PG employees).

Cons

Everyone who can is leaving or already gone, driven out by Pat Ryan and his cronies, who are intent on getting as much as they can before the owners wake up and figure out what is going on under their noses and fire these people. By that time, clients will have also figured out they are chumps for staying on.

It is rare to see a company and a culture fall so far so fast.

Advice to ManagementAdvice

Leave.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

94 Other Employee Reviews for Press Ganey (View Most Recent)

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  1.  

    Moving in the right direction

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time

    Pros

    Talented and committed employees, growth opportunities, industry leader, excellent mission.

    Cons

    We've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to ManagementAdvice

    Take time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Feeling fulfilled by helping others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Experience Advisor in South Bend, IN (US)
    Current Employee - Patient Experience Advisor in South Bend, IN (US)

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    From my earliest memories, I always wanted to work in healthcare. The thought that I would be able to help others during a critical and often difficult period in their life was thrilling to me. Over the years, my career path has meandered a bit, but never far from that early purpose -- helping others with their care. I am proud to have found a home at Press Ganey where I can continue on my personal life mission. The beauty of Press Ganey is that our clients, our company and all of my colleagues are perfectly aligned around a single purpose - helping improve any aspect of the patient experience that is within our control. It is an incredibly rewarding opportunity for me and I know many of my colleagues feel the same fulfillment.

    Cons

    The cons of Press Ganey is less to do with the comapny and more to do with the industry environment. Healthcare may not be broken, but it isn't perfect and there are many organizations that need significant help improving. And the work is never done. There is always room for improvement - which is good, but sometimes can be frustrating. Overall, pros far outweigh the cons.

    Advice to ManagementAdvice

    Create an all staff volunteer day where every person in the company contributes their time and energy to helping a local healthcare facility. It would remind everyone in the company why we exist - to help our clients improve the patient experience.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Press Ganey

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