Public Storage

  www.publicstorage.com
  www.publicstorage.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Public Storage

 

Call center - well run -- kinda depressing.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Public Storage

Pros

It was a simple job, low level. Corporate structure seemed solid, promotion and training equally so.

Cons

any cons were on the technology side -- but I'm sure that's all changed by now.

308 Other Employee Reviews for Public Storage (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    "We Care"....... About Lining Our Pockets!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time for less than a year

    Pros

    The option of a company apartment is a nice pro but good luck getting one.... the waitlist on them is very long! Most of the coworkers are very nice as well.

    Cons

    Ahh..... Where do I start?! Scripts, scripts, scripts and sell, sell, sell. That's all upper management ever says. There are literally 10-15 scripts to memorize.... and yes you will be tested on it and your bonus will depend on it... good luck being one of the 40% that even get a bonus though! Employees are also evaluated monthly on how many customers we can sucker in to buying a ridiculously overpriced lock and boxes. Any local hardware or home improvement store sells the same lock and boxes at a small fraction of the cost. But if we don't sell them, we are disciplined and it goes down in the record so they can ding your bonus. Oh and good luck taking vacation or personal time. Te company has restricted it so that in the summer months it's next to impossible to take a paid vacation with your family. They've "blacked out" several weeks where employees cannot use personal time. The company's we care slogan is totally bogus. Customers are deceived and tricked. Employees are instructed to quote you a low price over the phone and then tack all the extras (lock, insurance, merchandise) on when you get there which brings your move in total to nearly double what we quote you. Long time customers receive rent increases almost every 6 months. It is not uncommon to find a customer paying double or triple the going rate for a unit. It's a total bait and switch operation they have going. And if the manager tells you that break ins and flooding are not a common issue, it is a flat out lie. I've been with the company less than a year and I don't plan on making my one year review! Awful company to work for!

    Advice to ManagementAdvice

    Employees that feel valued will work harder for a company that appreciates them and we as employees would appreciate not violating our consciences everytime we lie to a customer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great job to hold while seeking a better job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager  in  Memphis, TN (US)
    Former Employee - Property Manager in Memphis, TN (US)

    I worked at Public Storage full-time for more than 5 years

    Pros

    Independent work environment. , you work alone 85 percent of time. No one hovering over you constantly hounding you.

    Cons

    Because u work alone you are the manager, sales rep, bill collector, janitor, handy man. Cleaning out storage units filled with abandon goods, picking up dead rats on the property. The pay is the equivalent to that of a fast food employee. $8 is the starting rate.

    Advice to ManagementAdvice

    Ease up on all those real management type expectations. How can you expect someone to take the title manager serious if you only earn $8!!

    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Public Storage

Worked for Public Storage? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.