There are newer employer reviews for Rackspace

5 people found this helpful  

Got too big. Top heavy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in San Antonio, TX (US)
Former Employee - Sales in San Antonio, TX (US)

I worked at Rackspace full-time (more than 3 years)

Pros

Loved my co-workers. Liked the old culture better.

Cons

Hated the politics and good ol boys club. Buddies got promoted based on being buddies not by their abilities or competence. Never ending restructuring of the sales org, increasing quotas, less leads, fewer accounts Sales leadership incompetence.

Advice to ManagementAdvice

To the C levels: Take a close look at your VP and Mid Level management staff and ask yourself are they the right players and how did they get into those positions? Are they bringing game changing leadership and ideas or merely going through the motions. Scrutinize the Q12 management surveys.
Do not accept mediocrity.

VP's and Mid Level managers: Pay attention to your MVP's. Respond to your Q12's with positive change. Cultivate the best from your teams.

Recommends
Positive Outlook
Approves of CEO

489 Other Employee Reviews for Rackspace (View Most Recent)

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  1.  

    Good company to work for--as long as you're working in San Antonio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Datacenter Operations Technician
    Former Employee - Datacenter Operations Technician

    I worked at Rackspace full-time (more than 3 years)

    Pros

    Most of your co-workers (fellow "rackers") are likely to be great people. If you work in San Antonio, the headquarters (a former mall dubbed "The Castle") is pretty awesome.

    Cons

    Since going public, the sincere focus Rackspace once had on its customers and employees has diminished somewhat. The heavy emphasis on profit drives leadership to be much less focused on greatness and far more focused on spending less money in order to increase their bonus payouts.

    Working at a satellite office, such as one of their many data centers, is not at all like working at their San Antonio headquarters. There are fewer perks outside of headquarters, and the perks you do get may be reduced (e.g., infrequent or underfunded outings). Additionally, there can be few opportunities to move up or change job roles in any capacity without transferring to a position in San Antonio.

    Advice to ManagementAdvice

    Work on communication, particularly with shifts that work outside of business hours. Make sure that employees in satellite offices are being treated fairly by local leadership. Ensure that teams that work in shifts are not being pressured by leadership to work unfair hours in return for "comp time".

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Outstanding company with growth potential and great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Antonio, TX (US)
    Current Employee - Account Executive in San Antonio, TX (US)

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Culture, opportunity for advancement, company positioned for great success.

    Cons

    Compensation & benefits lag behind competitors.

    Advice to ManagementAdvice

    Correct compensation

    Recommends
    Positive Outlook
    Approves of CEO
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