SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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Need better organization

Customer Service Representative (Current Employee)
Greenwood, SC (US)

I have been working at SYKES full-time for more than 3 years

ProsYou get at least 40 hours a week.

ConsSeniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to Senior ManagementTo work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

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One great experience

Quality Analyst (Former Employee)
Quezon City, Quezon City (Philippines)

I worked at SYKES full-time for less than a year


Pros: Competitive salary. With career growth. Cons: Night shift. Increasing workload as you go on. Advice to Senior Management: Provide strict division of accounts/workload. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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  • Senior Management
         
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  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Sykes Work From Home Agent

Customer Service Representative (Current Employee)
Tampa, FL (US)

I have been working at SYKES part-time for less than a year


Pros: Work from home. Interview process very easy Cons: Pay is not very good and no benefits. They also… Advice to Senior Management: The position would be much more appealing if benefits were… Yes, I would recommend this company to a friend More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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