There are newer employer reviews for SYKES

2 people found this helpful  

I am currently employed at Sykes.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Agent, Technical Support in Malvern, AR (US)
Current Employee - Customer Service Agent, Technical Support in Malvern, AR (US)

I have been working at SYKES full-time (less than an year)

Pros

Great pay and benefits to match

Cons

It's a stressful job, metrics can be difficult to meet.

Advice to ManagementAdvice

Keep doin' what you do!

Recommends
Positive Outlook
No opinion of CEO

357 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Manila, Manila (Philippines)
    Former Employee - Customer Service Representative in Manila, Manila (Philippines)

    I worked at SYKES full-time (more than an year)

    Pros

    the benefits is good but the pay is not ....the job is for good customer service but the sales counts

    Cons

    the people sometimes sucks if you were not be able to reach your goal

    Advice to ManagementAdvice

    just keep up the good work

    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Starts out great, but soon turns from great to terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Amherst, NY (US)
    Current Employee - Customer Service Representative in Amherst, NY (US)

    I have been working at SYKES part-time (more than an year)

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to ManagementAdvice

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES

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