336 Employee Reviews (View Most Recent)

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2 people found this helpful  

Great People, But completely disorganized

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Provisioning Tech  in  Chavies, KY (US)
Former Employee - Provisioning Tech in Chavies, KY (US)

I worked at SYKES full-time for more than a year

Pros

Mostly professional people that work there.

Cons

Poor Pay, poor health benefits packages, inability to keep contracts.

Advice to ManagementAdvice

spend less time kissing butt, and more time on delivering what the client asked for.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for SYKES

  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Manila, Manila (Philippines)
    Former Employee - Customer Service Representative in Manila, Manila (Philippines)

    I worked at SYKES full-time for more than a year

    Pros

    the benefits is good but the pay is not ....the job is for good customer service but the sales counts

    Cons

    the people sometimes sucks if you were not be able to reach your goal

    Advice to ManagementAdvice

    just keep up the good work

    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Starts out great, but soon turns from great to terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Amherst, NY (US)
    Current Employee - Customer Service Representative in Amherst, NY (US)

    I have been working at SYKES part-time for more than a year

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to ManagementAdvice

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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