SYKES
2.6 of 5 252 reviews
www.sykes.com Tampa, FL 5000+ Employees

252 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

C.Y.A.

Anonymous Employee (Former Employee)

I worked at SYKES full-time for more than a year

ProsI learned A LOT, for better or worse. Great experience on my resume.

ConsSo many unscrupulous things happening behind the scenes, I don't know where to start. Very few career options/paths within the company if you have aspirations to grow. Dishonesty and finger pointing run amuck. With the exception of a select few, some of the most generally disrespectful people I have ever worked with. No sense of teamwork, only 'ME ME ME'

Advice to Senior ManagementBack up your people when they are doing their job or acting on your behalf. Otherwise, it sends the message to everyone else not to take them seriously. Identify the rare employees you have that truly go above and beyond and recognize them, instead fo acting like they just performed the very basics of their job and continually using scare tactics to drive them to take on extra responsibilities, without the benefit. Be honest, and be accountable for your decisions.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Mislead, and frustrated.

Customer Service Representative (Current Employee)
Chavies, KY (US)

I have been working at SYKES full-time for more than 3 years


Pros: It's a job. At least they hire after an interview… Cons: Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found… Advice to Senior Management: Seek employment elsewhere and hopefully someone with sense can help manage… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

GREAT!!!! It was indeed a very good and great experience working with SYKES, the company as a whole is a great .

Customer Service Representative (Former Employee)
Quezon City, National Capital Region (Philippines)

I worked at SYKES full-time for more than a year


Pros: The management are so PRO employees and also no politics around the production floor. benefits… Cons: I don't see any downside during the time I work… Advice to Senior Management: More programs for employees and continue to expand your business.… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

There are newer reviews on SYKES.

Worked for SYKES? Contribute to the Community!

SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at SYKES reviews and ratings — including employee satisfaction and approval rating for SYKES CEO Chuck Sykes. All reviews posted anonymously by SYKES employees.