Sallie Mae
2.9 of 5 132 reviews
www.salliemae.com Newark, DE 5000+ Employees

132 Employee Reviews (View Most Recent)

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A job is a job

Collector (Former Employee)
Muncie, IN (US)

I worked at Sallie Mae

ProsI was an excellent collector. If you can hit goal, you will make alot of money. On the federal side Student Assistance Corporation (SAC) when you hit goal you get $400.00

ConsYou have to spend alot of time there to hit goal. Management wants you to live there because by you hitting your goal they hit theres. They want you to work 55+ hours a week and make you feel bad when you dont.

Advice to Senior ManagementListen to the collectors more. The collectors know what works and dosent. Change the scheduling too. This is one of the few call centers where you work weekends!

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  • Work/Life Balance
         
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Think before you leap.....

Anonymous Employee (Current Employee)

I have been working at Sallie Mae


Pros: The benefits are comporable with other organizations of a similar… Cons: If you are interested in working for a corporate giant, this is the place for you. Senior Management is concerned with one thing -… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Everything was great up to about 2008.

Customer Profile Services Analyst (Former Employee)

I worked at Sallie Mae


Pros: They do have a good benefits package. Every department… Cons: The company went through tremendous change with a lot of downsizing over the… Advice to Senior Management: Keep the lines of communication open, especially in hard times.… Yes, I would recommend this company to a friend More

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