Sallie Mae

  www.salliemae.com
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150 Employee Reviews (View Most Recent)

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Good people struggling to turn the ship to calmer waters.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Systems Analyst  in  Fishers, IN (US)
Former Employee - Systems Analyst in Fishers, IN (US)

Pros

Nice facilities and clean workspace. Onsite fitness center and full service cafeteria. Flexibility to work from home occasionally as needed. Plenty of on-campus parking available. Parking lots and sidewalks are cleared of ice and snow.

Cons

Perpetual downsizing and layoffs due to the loss of FFELP business model. Company is struggling to create new business lines to replace revenue. The cost of health benefits are high due to a largely aging workforce. Majority of computer equipment (5+ yrs old) needs replaced.

Advice to ManagementAdvice

Stop trying to develop "innovative" products that students and parents do not need. Focus on proven business models and expanding lower risk debt portfolio. Sell the company.

Disapproves of CEO

Other reviews for Sallie Mae

  1.  

    A job is a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Collector  in  Muncie, IN (US)
    Former Employee - Collector in Muncie, IN (US)

    Pros

    I was an excellent collector. If you can hit goal, you will make alot of money. On the federal side Student Assistance Corporation (SAC) when you hit goal you get $400.00

    Cons

    You have to spend alot of time there to hit goal. Management wants you to live there because by you hitting your goal they hit theres. They want you to work 55+ hours a week and make you feel bad when you dont.

    Advice to ManagementAdvice

    Listen to the collectors more. The collectors know what works and dosent. Change the scheduling too. This is one of the few call centers where you work weekends!

    No opinion of CEO
  2.  

    Think before you leap.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefits are comporable with other organizations of a similar size such as health care, dental, vision and paid time off.

    Cons

    If you are interested in working for a corporate giant, this is the place for you. Senior Management is concerned with one thing - cutting costs and keeping share price up. Overall, I do not feel my opinions matter, nor are my ideas taken seriously. It was extremely disappointing when Sallie Mae purchased the organization that I was working for several years ago.

    Doesn't Recommend
    Disapproves of CEO
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