There are newer employer reviews for Sears

 

Good Temporary Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Altamonte Springs, FL (US)
Former Employee - Sales Associate in Altamonte Springs, FL (US)

I worked at Sears part-time for less than a year

Pros

I worked as a shoe salesman and I liked the commission structure. It was not as good as other department stores but it was still an incentive to work harder.

Cons

There is no incentive to advance to a managerial position because of the constant turnover. I worked at Sears for 8 months and had 4 different managers. I would never want to be a manager because the work load is ridiculous for the amount of pay. The security of the job is also terrible.

Advice to ManagementAdvice

Figure out a better way to retain good management.

Recommends
Positive Outlook
No opinion of CEO

3914 Other Employee Reviews for Sears (View Most Recent)

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  1.  

    A comfort company,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Zanesville, OH (US)
    Former Employee - Manager in Zanesville, OH (US)

    I worked at Sears full-time for more than a year

    Pros

    Sells great product and provides thorough training to it's employees.

    Cons

    Clothing seems to be falling behind the times.

    Advice to ManagementAdvice

    Take care of your team and learn the jobs you expect them to learn. Working with your team provides a strong bond within the team creating success - however, consistancy must be firm across the board.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Too many metrics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Carson, CA (US)
    Current Employee - Sales Associate in Carson, CA (US)

    I have been working at Sears part-time for less than a year

    Pros

    Pay could be worse, base rate plus commission. People working there were great and most customers were friendly.

    Cons

    Too many metrics. As a salesman I was graded on my sales per hour, my add on sales, the two different types of warranties, my credit card applications, my rewards program sign ups, my installation rate, my customer surveys and my online order totals. Weirdly, my sales per hour was never talked about much.

    Advice to ManagementAdvice

    Focus less on metrics and more on customer service. The only advantage we have over Walmart and Target is customer service, not prices. Focus on employing the best at customer service and sales per hour (if sales) and the company may have more business.

    Recommends
    Negative Outlook
    Disapproves of CEO
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