30 Employee Reviews (View Most Recent)

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1 person found this helpful  

Fun, interesting place to work, but needs more transparency, organization, increased salary

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Tech  in  Washington, DC (US)
Current Employee - Tech in Washington, DC (US)

I have been working at SmartBrief

Pros

Smart, friendly and motivated people who genuinely like each other. No lack of challenging projects and problems to solve. Encouragement to go off and investigate new technologies and areas of interest. Massive growth in recent months and more planned for the future.

Cons

Smartbrief has existed for 10+ years. Time to give up the casual dot com environment and start structuring things. There is no formal process for yearly evaluations to get raises. No performance reviews. Salaries are not competitive. Terrible company-wide turn over rate. No transparency in career progression process. No 401k matching. Not enough vacation time.

Advice to ManagementAdvice

Employees are learning whats happening within senior management through gossip. We have little idea where the company is headed. Increase salaries and you'll decrease the massive turnover rate. From the outside we are simply a company that sends email... lets innovate on that before email dies. I am putting "no opinion" for the following question because I have no idea how the CEO is leads SmartBrief.

Recommends
No opinion of CEO

Other Reviews for SmartBrief

  1. 1 person found this helpful  

    Good atmosphere, great employees but poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at SmartBrief

    Pros

    Great health and metro benefits. Flexible with vacation hours. Fun environment with great co workers. Managers actually listen to your ideas.

    Cons

    Extremely low pay for the qualifications of employees. Mis-management of entry level employees. Hit the ceiling once you make it to the account director position. No opportunities for growth beyond that.

    Advice to ManagementAdvice

    Promote based on skill, not tenure. Re-evaluate bonus structure.

    Recommends
    Approves of CEO
  2.  

    Great people and a good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC (US)
    Former Employee - Anonymous Employee in Washington, DC (US)

    I worked at SmartBrief

    Pros

    The management and people around you make your job easier and make the office a great place to be. The compensation above fair.

    Cons

    Wish there was more mingling between different departments more frequently.

    Recommends
    Approves of CEO
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