Southwest Airlines

  www.southwest.com
  www.southwest.com
There are newer employer reviews for Southwest Airlines

 

Great, then not so great.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent
Former Employee - Customer Service Agent

I worked at Southwest Airlines full-time (more than 8 years)

Pros

Travel benefits, health insurance, pay.

Cons

Management detached from frontline employees.

Advice to ManagementAdvice

Remember where you started.

Disapproves of CEO

485 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Need improvement to be able to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Records Specialist in Dallas, TX (US)
    Current Employee - Records Specialist in Dallas, TX (US)

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    Family within a family, people bond together when there has been a loss of an employee. Company does try at times to keep the company spirit.

    Cons

    We have lost our company spirit, training lacks as it should be, an e-mail is not sufficient. Communication within departments is lacking.

    Advice to ManagementAdvice

    Take the time with all of your employees not just a chosen few.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Relaxed culture and very good atmosphere

    Cons

    Difficult to get promotions unless you know the right people

There are newer employer reviews for Southwest Airlines

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