771 Employee Reviews (View Most Recent)

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Very frustrating experience after the first 2 months of training.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker  in  Richmond, VA (US)
Former Employee - Personal Banker in Richmond, VA (US)

I worked at SunTrust full-time for more than a year

Pros

Benefits were pretty good; salary was in line with competitors.Worked with some really good people.

Cons

Upper management regards employees as dispensable; branch managers for the most part are people who spend their time self promoting rather than managing or producing revenue.

Advice to ManagementAdvice

Keep turning people over constantly and you will find yourselves ranked in the low tier of banks. You cannot overcome low interest rates by charging fees on everything to the clients. This bank is a totally different bank now, and not in a good sense.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for SunTrust

  1.  

    Nice regional bank to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Financial Representative  in  Gainesville, FL (US)
    Current Employee - Personal Financial Representative in Gainesville, FL (US)

    I have been working at SunTrust full-time for more than 10 years

    Pros

    Some good people work for SunTrust.

    Cons

    Lower salaries compared to competitors.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Best place I have worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator
    Current Employee - Database Administrator

    I have been working at SunTrust full-time for more than 3 years

    Pros

    Overall work environment, Work from home policy, 401K match is great. Many managers notice good work.

    Cons

    Very bureaucratic when you need to work with other teams.

    Advice to ManagementAdvice

    Make inter-team collaboration easier and rely less on tickets as a starting point. Allow teams to engage each other and then open a work order when needed.

    Recommends
    Positive Outlook
    Approves of CEO
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