Telstra

  www.telstra.com.au
  www.telstra.com.au
There are newer employer reviews for Telstra

 

Bureaucratic but innovative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Group Manager in Melbourne (Australia)
Former Employee - Group Manager in Melbourne (Australia)

I worked at Telstra

Pros

Large budgest mean big projects, many of which are innovative and interesting. The speed of the 3G rollout, for example, was both impressive and well executed. The company makes an effort to balance life / work, though not all seem to take it.

Cons

Bureaucratic nonsense can be very frustrating. The company requires change to accommodate privatization and competition, but internal resistance is often a problem. Interdepartmental squabbles can undermine projects. Marketing is often weak, inconsistent and not well thought through, though this does appear to be changing.

Advice to ManagementAdvice

Align department goals across the company and avoid rewarding those engaged in an interdepartmental blame game. Look world wide for best practices in customer service. Take credit for the innovations the company has achieved - and make more employees aware of the significance of these achievements.

Approves of CEO

178 Other Employee Reviews for Telstra (View Most Recent)

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  1.  

    Being seen to be delivering is more important than actually delivering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Pros

    Recognisable brand. Salary levels are high and benefits are good. People work hard and are generally good to work with.

    Cons

    Work life balance is talked about a lot but not delivered in practice. Employees are expected to be working 24/7 accessing emails/ taking phone calls etc. Highly political. Managers are extremely arrogant and there is an attitude of "We can because we are Telstra".

    Advice to ManagementAdvice

    Get out and really understand what your people do... in the same fashion as "undercover boss". You would learn a lot about the organisation and the way the people feel about the work they do.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Telstra is interesting company and Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    People are nice
    You can some times senior management. However, not always.
    Work Life Balance is great. You do not need to work extremely long hours

    Cons

    Professional Growth is not very big. However, there are many people in Telstra that have worked in the company for many years. So maybe growth here comes with more time and experience.

    Advice to ManagementAdvice

    To give younger empolyees more responsiblities and see if they hit the mark. Overall, they are doing well considering the changing times.

    Approves of CEO
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