There are newer employer reviews for Ulta Beauty

 

great atmosphere

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier in Washington, IL (US)
Former Employee - Cashier in Washington, IL (US)

I worked at Ulta Beauty part-time (more than an year)

Pros

makeup! hair! Fragrance! Skin care! a material girl's haven! co workers are wonderful! managers are easy to work with too!

Cons

the discount, it should be more...the rude
 customers we have from time to time, standing on your feet for long periods of time too.

Advice to ManagementAdvice

Please increase the discount, you aren't paying us enough to be able to afford items comfortably.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

766 Other Employee Reviews for Ulta Beauty (View Most Recent)

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  1. 3 people found this helpful  

    Salon professionals run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Dallas, TX (US)
    Current Employee - Salon Manager in Dallas, TX (US)

    I have been working at Ulta Beauty full-time (less than an year)

    Pros

    Can build a clientele quickly and make decent commission and good tips in the right store.

    Cons

    Company does not understand the hair business and tries to impose a retail model on the salon. They treat all their employees like thieves (must be searched on camera by a manager every time you leave store, even if you're just running to your car), stylists are responsible for the maintenance (organizing, dusting, fielding customers, etc) of a giant professional hair retail section, yet can only use Redken products, the vast majority of Ulta salons do not have receptionists so stylists constantly have to interrupt services on paying clients to field phone calls, walk-ins and retail customer questions. Furthermore, I have never been so micro-managed in a job position in my entire professional life of 25-years! Every department manager polices you and your staff to make sure you're performing the daily duties, wearing proper dress code, and enforcing all the other piddly routine rules and regulations. Ulta has everything mapped out with all these rules and 'career paths' so that their is no room for originality or inventiveness. They do not want leaders. They want followers who will swallow their Kool-Aid and dose it it out to others. Oh yeah. Also, salon employees are responsible for cleaning the nasty public restrooms every day. That's why you went to beauty school for a year and spent $15000+, right!?! To live the dream of scrubbing a public toilet after standing behind a chair on your feet all day and giving Ulta 50%-60% of your earnings in commission!

    Advice to ManagementAdvice

    Move salons back out from under the stores' general managers and have them managed independently of the retail side with upper-management (i.e. district/regional managers) that are exclusive to the salon. In other words the people managing the salon section from the top down need to be licensed salon professionals themselves. The store manager and district manager try to tell me about state rules all the time that they know nothing about. Stop the micro-management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    An undecided company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prestige Manager in Huntington Beach, CA (US)
    Current Employee - Prestige Manager in Huntington Beach, CA (US)

    I have been working at Ulta Beauty full-time (more than an year)

    Pros

    Free products. 25% off discount. Great trainings.

    Cons

    Undecided on a lot of things. No growth opportunities. Upper management was a very demotivating person. Opening way to many locations way to fast.

    Advice to ManagementAdvice

    Be more motivating. More of a can do attitude towards staff, rather than "never going to happen". People that come in from corporate are not personable at all. Very rude when in stores when we spend weeks making everything perfect.

    Recommends
    Neutral Outlook
    No opinion of CEO
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