United Airlines

  www.united.com
  www.united.com
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2 people found this helpful  

Things are improving after the merger with Continental but they are still very political with many muddy processes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager  in  San Francisco, CA (US)
Former Employee - Senior Manager in San Francisco, CA (US)

I worked at United Airlines full-time for more than 5 years

Pros

Facinating industry
Pride in the brand
Flight benefits
Salary
Front-line pride
Readiness of the front line to help and support each other

Cons

Very political
Angry and resentful employees who have dedicated their lives to this company but lost their pensions during bankruptcy
Leadership turnover has people tuning out of implementing changes because they feel it will change again shortly
Lack of transparency
Constant directive to cut expenses and not capitalize any projects to improve internal tools, systems and infrastructure

Advice to ManagementAdvice

Encourage the free flow of ideas
Invest in tools and technology for both customers and employees

Doesn't Recommend
Positive Outlook
Approves of CEO

668 Other Employee Reviews for United Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Plenty of challenges, and good experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Chicago, IL (US)
    Current Employee - Systems Engineer in Chicago, IL (US)

    I have been working at United Airlines full-time for more than 5 years

    Pros

    Most departments within I.T worked well together, to complete projects or requests.

    Cons

    Even with the extensive documentation, many divisions are not clear on who is responsible for what solution, where that server(s) may sit, and what the SLA is for that server(s).

    Advice to ManagementAdvice

    It should not be common conversation that "a re-org is just around the corner", talking to any Senior Manager or Director every six months.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Dream in the air; nightmare on the ground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Chicago, IL (US)
    Former Employee - Flight Attendant in Chicago, IL (US)

    I worked at United Airlines full-time for less than a year

    Pros

    The travel benefits make the job worth it. You are assigned on trips both domestic and international, and can travel unlimited anywhere they fly on your off time. You meet amazing people and experience amazing things in short time. It's a unique and exhilarating lifestyle.

    Cons

    The salary is terrible. The workers' rights are terrible. Pension is non-existent. Employees are treated unfairly. Management is so out of touch with different forces. They are incompetent of connecting their goals with those of other departments. The lifestyle is too erratic and makes it impossible for employees to plan anything. Management is the worst element of this job and this company.

    Advice to ManagementAdvice

    Come back down to earth. The main reason for the colossal downfall of this company is due to your incompetence. Your actions should either be a) making the company money, b) saving the company money, or c) improving operational efficiency to achieve a or b. From my experience, your actions do none of the above and are completely arbitrary.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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