United Airlines
2.9 of 5 555 reviews
www.united.com Chicago, IL 5000+ Employees

555 Employee Reviews (View Most Recent)

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2 people found this helpful  

Things are improving after the merger with Continental but they are still very political with many muddy processes

Senior Manager (Former Employee)
San Francisco, CA (US)

I worked at United Airlines full-time for more than 5 years

ProsFacinating industry
Pride in the brand
Flight benefits
Salary
Front-line pride
Readiness of the front line to help and support each other

ConsVery political
Angry and resentful employees who have dedicated their lives to this company but lost their pensions during bankruptcy
Leadership turnover has people tuning out of implementing changes because they feel it will change again shortly
Lack of transparency
Constant directive to cut expenses and not capitalize any projects to improve internal tools, systems and infrastructure

Advice to Senior ManagementEncourage the free flow of ideas
Invest in tools and technology for both customers and employees

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Plenty of challenges, and good experiences.

Systems Engineer (Current Employee)
Chicago, IL (US)

I have been working at United Airlines full-time for more than 5 years


Pros: Most departments within I.T worked well together, to complete projects… Cons: Even with the extensive documentation, many divisions are not clear on who is responsible for… Advice to Senior Management: It should not be common conversation that "a re-org is just around… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Analyst - revenue management - Willis Tower

Anonymous Employee (Current Employee)

I have been working at United Airlines full-time


Pros: good work life balance, cold winter Cons: little room for advancement - cold winter Yes, I would recommend this company to a friend More

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