United Airlines
2.9 of 5 554 reviews
www.united.com Chicago, IL 5000+ Employees

554 Employee Reviews (View Most Recent)

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Had a wonderful career while it last

Customer Service Representative (Former Employee)
Minneapolis, MN (US)

I worked at United Airlines full-time for more than 5 years

ProsIt was like family with my Boston Station. It can be challenging depending on management style. But overall, I love the benefits, love my works

ConsCustomer Service job is a lot harder with all the new fee

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Lack of communication and respect

Ramp Service (Current Employee)
San Francisco, CA (US)

I have been working at United Airlines full-time for more than 10 years


Pros: The employees are great with genuine positive attitudes who really do care. Very wide range of ethnic groups that work well with each… Cons: Local Management is a "homeboy" group who only look out for themselves. The lack of respect and communication make it very… Advice to Senior Management: Clean "in-house"! You continue to employee individuals who receive several complaints against them. The only solution you provide is… No, I would not recommend this company to a friend More

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1 person found this helpful  

Frustration and happiness all at the same company

Customer Service Representative (Former Employee)
Washington, DC (US)

I worked at United Airlines full-time for more than 8 years


Pros: Working for the world's largest airline with a massive route structure/franchise provides extraordinary opportunities for both professional and personal growth. Professional because you can move… Cons: Internal hires/promotions always pay less than "off the street" new hires from elsewhere. Labor and management seem constantly at odds, and… Advice to Senior Management: Focus on employee growth opportunities and hiring talent from within;… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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