There are newer employer reviews for United Online

 

A very satisfying place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at United Online full-time for more than 5 years

Pros

Small company making the work environment more personal. Also allows for opportunities to work in other areas where you might not get a chance to in larger companies.

Cons

Somewhat rocky future for the communications division beings its primary business is dialup. However, it is diversifying with the new wifi business. Also, a lot of the work is in Hyderabad, India which makes it hard beings they are on a different timezone.

Recommends
Neutral Outlook
Approves of CEO

48 Other Employee Reviews for United Online (View Most Recent)

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  1.  

    I think the Woodland Hills corporate office can be as good or bad as you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked Here Longer Than Most  in  Woodland Hills, CA (US)
    Former Employee - Worked Here Longer Than Most in Woodland Hills, CA (US)

    I worked at United Online full-time

    Pros

    1. Good benefits
    2. Salaries can be competitive if you negotiate well.
    3. V.P.s and Senior Directors seem to care about improving the education and expertise of the people they manage in order for them to move up in the company.

    Cons

    1. The culture is a little icy but you can break through the ice if you try.
    2. It's a conglomerate and the different businesses tend to want to run themselves autonomously and don't appreciate having to work with the corporate office.
    3. Because of layoffs the threat of losing your job is always looming. Causes lots of problems not only with morale but with employees being extremely protective of their job responsibilities to the detriment of cross training and inter/intra department collaboration.
    4. I didn't like the corporate office location. Woodland Hills is the hottest place in Los Angeles and the traffic is horrendous from every direction.
    5. Some people like the corporate office space and although it is nice and new I found it extremely sterile and boring.

    Advice to ManagementAdvice

    In my opinion, people who were sharing offices had better daily interactions than people in cubicles. It might help break the icy culture if you get rid of the cubes and turn the cube space into a shared workspace like the people sharing offices have. Tell the powers that be to let you decorate the office space the way you want it. Try harder to make people feel valued and appreciated so when you ask them to train another coworker on how to do their job they don't get pissed because they think they are about to get fired. Good luck in the future.

    Recommends
    Positive Outlook
  2.  

    Good Place to work for and had moments to cherish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woodland Hills, CA (US)
    Former Employee - Anonymous Employee in Woodland Hills, CA (US)

    I worked at United Online full-time for more than 8 years

    Pros

    Talented and diversified teams that brought different skills to the table.
    Salaries were always at the top end of the market.
    Good Bonus and Stock (ESPP/ESOP) structure for all levels of technology team
    Generous Time-Off/Holidays (Thanks to CEO)

    Cons

    Old technologies and not much innovation
    While company tried to be dynamic, there was no clear direction for some of the products as to how they are integrating and how they will end up shaping. Acquisitions also lacked clear strategic plan (at least was not communicated well within the organization)

    Advice to ManagementAdvice

    Just like technology integration, people of various business units need to feel like they are a TEAM. Except initial Juno/NETZERO merger, all the later acquisitions meant very little to any of the employees that are not part of the executive team due to the nature of how the business units were run in SILOs. Even though work force is 1500+, it never feels like that big a force because of lack proper integration and structure

    Recommends
    Negative Outlook
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