UnitedHealth Group
2.8 of 5 1,583 reviews
www.unitedhealthgroup.com Minnetonka, MN 5000+ Employees

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1 person found this helpful  

Good job

Customer Service Representative (Former Employee)
Sunrise, FL (US)

I worked at UnitedHealth Group full-time for less than a year

ProsManagement was very supportive and personable. The director makes it a point to learn everyone's names. Supervisors were always willing to assist. Training provided was adequate but it depends on the effort one puts into using it.

ConsThe only cons were that there were gaps in training. There was some gossip amongst reps. The job can get a little frustrating if you don't know how to deal with customers.

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1 person found this helpful  

Terrible place to work..expectations of employees are unrealistic

Ccp (Current Employee)
Hooksett, NH (US)

I have been working at UnitedHealth Group full-time for less than a year


Pros: Good pay and plenty of PTO Cons: ALOT...you have NO sick days and get occurances if call out..meaing flu season ran rampant thru our building due to poeple not being able to… Advice to Senior Management: Actually care about your employees, with out them you have… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

If you have another option, take it. Otherwise start here and continue to look for other employment

Manager (Current Employee)
Houston, TX (US)

I have been working at UnitedHealth Group full-time for more than 3 years


Pros: Some ability to work from home. Pay to start is close or above the competition.… Cons: Where do I start, it is the leadership. There is a new cultural program being rolled out which sounds great on paper, however the… Advice to Senior Management: Listen to your staff. Talk to your staff. Act as if the staff actually matter. The game face you put on for… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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UnitedHealth Group – Why Work for Us?

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented… Full Overview

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