2831 Employee Reviews (View Most Recent)

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This is a Great Place to Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager  in  Pittsburgh, PA (US)
Current Employee - Manager in Pittsburgh, PA (US)

I have been working at Verizon Wireless full-time for more than 5 years

Pros

Extremely fast paced environment. You are never bored.

Cons

Amount of change can be overwhelming at times

Advice to ManagementAdvice

Help to prioritize and simplify communications to the field

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Verizon Wireless

  1.  

    Cellular coverage with goodies to go!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Technical Support Coordinator  in  Dublin, OH (US)
    Former Employee - Data Technical Support Coordinator in Dublin, OH (US)

    I worked at Verizon Wireless full-time for more than 10 years

    Pros

    3g and 4g Coverage. Most companies say they have the coverage until you review their maps and then ask where their towers are. ? Big difference when they think 7 miles for a tower is accurate for getting full usable signal. Smart Phones down to Basic Phones. Covers the user spectrum . Tables to WiFi devices. Data is everywhere. Home wireless services improved and usable if you travel.

    Cons

    They never say they are the cheapest, Because you pay for the upkeep of towers and services.
    Limited at times to the warranty of the device from the device manufacture forcing for Insurance to have to be purchased at times.
    Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

    Advice to ManagementAdvice

    Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Completely Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time for more than 5 years

    Pros

    Great Environment! New Technology, and the Challenge of tomorrow!

    Cons

    Retail Scheduling is a little rough on the Holidays.

    Advice to ManagementAdvice

    Keep up the Great Work!

    Recommends
    Positive Outlook
    Approves of CEO
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