22 Employee Reviews (View Most Recent)

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One of the most creative and open minded environments within San Francisco.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Intern  in  San Francisco, CA (US)
Current Employee - Intern in San Francisco, CA (US)

I have been working at WEST as an intern for more than 3 years

Pros

Everyone within the West Community is welcoming, the food is catered on a daily basis, and the location is beautiful.

Cons

If you are on the younger side such as myself being 22 you will be the youngest to work within the company by nearly 10 years or so.

Advice to ManagementAdvice

I think they did an excellent job in terms of managing me, no advice needed from me.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for WEST

  1.  

    Real Work from home opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Agent  in  Miami, FL (US)
    Current Employee - Work At Home Agent in Miami, FL (US)

    I have been working at WEST full-time for more than a year

    Pros

    Working around your own life schedule! No traffice, No fuel, No toll expenses and no work attire cost!

    Cons

    Very low pay and having to watch the hours when they are posted to make sure you have work!

    Advice to ManagementAdvice

    Find a way to help spread the hours out evenly. Offer more training options.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Mired in rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Rocky Mount, NC (US)
    Current Employee - Customer Service Associate in Rocky Mount, NC (US)

    I have been working at WEST full-time for less than a year

    Pros

    There is a generous incentive program and overtime is guaranteed. It is very easy to work more than 40 hrs/week and rack up the overtime.

    Cons

    Very easy to get fired for almost any infraction of the rules which are very strict.

    Advice to ManagementAdvice

    Clearly post the rules with examples of unacceptable and acceptable behavior. Consider improving the look and feel of the facilities as working in such a bare bones environment doesn't boost morale and improve attitudes.

    Recommends
    Positive Outlook
    No opinion of CEO
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