There are newer employer reviews for WebMD Health

2 people found this helpful  

Strong brand, challenged leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Services in Portland, OR (US)
Former Employee - Client Services in Portland, OR (US)

I worked at WebMD Health full-time (more than 3 years)

Pros

Work with industry leading company, and client book of business, great group of fellow employees kept me there. Great product, great opportunities for WebMD in industry long term. WebMD employees make great hires for competition because you get excellent experience and opportunity to dive in and learn.

Cons

Senior Management is myopic, has not been as effective with the changing industry and are loosing market share and strong employees, but still have a great opportunity to grow. Historically very poor work life balance. As a health and wellness company this should be unacceptable in my opinion.

Advice to ManagementAdvice

Allow feedback from the bottom up

Recommends
Neutral Outlook
No opinion of CEO

190 Other Employee Reviews for WebMD Health (View Most Recent)

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  1. 4 people found this helpful  

    Totally mismanaged especially in Atlanta

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at WebMD Health full-time

    Pros

    great people with lots of talent
    Great location
    Used to be a fun place to work

    Cons

    Well, what isn't bad about the company? Sadly, it wasn't like this all the time. Once all this management was brought on board things became worse by the day. Majority of the senior management team are cooks without cooking knowledge and some don't even know how to use the pots and pans but yet they decide the recipes.

    I truly feel sorry for those employees that were left behind because I know that Webmd will work them to the bone without providing any real compensation or rewards. I can only blame the leadership because the company wasn't like this in the past it all started around the office relocation in 2010 or so.

    It is very frustrating having to listen to individuals that have never designed or developed anything in their lives but get to make the decisions, even worse is that the results are so blatant in your face (not in a good way) but maybe this is the direction they want to take the company.

    I can tell you it is very disheartening to see a company which has an excellent reputation and was doing some great things but being undermined by some really bad leadership and decisions. Unfortunately, it appears that the company is very reactive and they haven't figured out that the employees are the best assets because they have created all of the products, they understand the technology, they live the development but the guy that doesn't have a clue gets to make the call.

    I believe those that were laid off actually were the lucky ones because they won't have a problem finding employment anywhere else. Those left behind will have to work for 2 now since half of the office was dismissed, even though they stated it wouldn't be the case but you can't believe a word they say.

    I can't predict the future for Webmd but from where I was, I see hard times but sometimes things have to be destroyed before they can be rebuild. Just wish my former coworkers good luck and keep your head up. On the bright side those that will work for new companies may be able to make recommendations!

    Advice to ManagementAdvice

    Pay employees what they are worth, the insulting yearly increase is not even worth the effort the company puts the employees through with this tedious review process that is utterly ridiculous.

    Send all of the leadership to boot camp at top performing companies so they can learn, how to reward employees properly which in turn gets them motivated. Right now, all of the people just want their work day to be over. Or just get new and real management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer in New York, NY (US)
    Current Employee - User Experience Designer in New York, NY (US)

    I have been working at WebMD Health full-time (more than 3 years)

    Pros

    Open, approachable team management; employee autonomy and self-management.

    Cons

    Communication can and should be improved between teams.

    Advice to ManagementAdvice

    Develop more effective strategies for communication between teams.

    Recommends
    Neutral Outlook
    Approves of CEO
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