There are newer employer reviews for Williams-Sonoma

 

People are nice, culture needs a ton of improvement.

Current Employee - Production Artist  in  San Francisco, CA (US)
Current Employee - Production Artist in San Francisco, CA (US)

I have been working at Williams-Sonoma full-time for more than 5 years

Pros

Most people are genuinely nice to others. A very exciting place to work.

Cons

Lots of power struggling among middle management

Advice to ManagementAdvice

Upper management needs to know what worker bees are thinking about, what they need the most not just believe what middle management is saying

609 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1.  

    Emotionally and Physically Demanding Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma

    Pros

    Amazing discount plus great coworkers.

    Cons

    Forget dreaming of a life outside of here.

    Advice to ManagementAdvice

    Payroll Please

    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Avoid employment or patronizing this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Winter Park, FL (US)
    Former Employee - Sales Associate in Winter Park, FL (US)

    I worked at Williams-Sonoma part-time for more than a year

    Pros

    High quality products, decent discount

    Cons

    Poor communication skills from management to associates, disrespectful work environment.

    Advice to ManagementAdvice

    The Winter Park, Florida location has lost nearly every single one of their seasoned & knowledgeable associates; the people who know the product, the people who know the clientele base, the people who know how to sell and make that store profitable- they have all resigned due to the incompetency of the management team.

    The new associates are receiving zero training as to how the store works, how to sell, how to gift wrap, how to process a return, etc. My two years of experiences at that store have shown me a clear negative reflection on how this company is run.

    The high quality products that Williams-Sonoma sells are almost always available through another retailer, or available online through Amazon (or something similar). It would serve that company well to recognize that, and to realize how to better treat its staff so that customers will continue to come back to WS rather than seek out other establishments because of poor customer service.
    The "whole experience" of that store.... is non-existent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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