610 Employee Reviews (View Most Recent)

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Sets a higher standard for retail employment experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Stock Associate  in  Miami, FL (US)
Current Employee - Stock Associate in Miami, FL (US)

I have been working at Williams-Sonoma part-time for more than 5 years

Pros

There are plenty of growth opportunities available, and the company has a great focus on both the customer experience and employee needs.

Cons

There are huge opportunities around internals systems, particularly inventory management. On the note of inventory, more attention needs to be directed towards stockroom operations. Without accurate inventory levels, the company will lose out on sales and profits.

Advice to ManagementAdvice

Treat everyone equally. The stock guy you staffed by himself to load furniture in vehicles deserves just as much recognition as the sales associate that generated the sale.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Williams-Sonoma

  1.  

    I have worked many years in retail, no other company compares.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams-Sonoma full-time for more than 5 years

    Pros

    People First, Customers and Associates. Best Product Available. Senior Management is invested in finding solutions. Best Customers. Big emphasis on internal promotions.

    Cons

    This is minor... at times Senior Management can be reative, rather than proactive.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Fear and Loathing at Williams Sonoma

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Williams-Sonoma full-time

    Pros

    Great views from the Cafe

    Cons

    Company is run by fear of dictatorial President, who is actively closed to conversation
    Arthritic processes
    Conspiratorial environment
    Detest change and risk averse
    Competing visions of future between CEO and Pres
    People last
    Dollar is first, last and everything
    Slashed budgets and headcount from 2008 never reinstated with huge increase in workloads

    Advice to ManagementAdvice

    BoD needs to kick out Pres before any change for the better can be realized

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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