There are newer employer reviews for World Travel Holdings

2 people found this helpful  

a very positive working experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Altamonte Springs, FL (US)
Current Employee - Customer Care Representative in Altamonte Springs, FL (US)

I have been working at World Travel Holdings full-time (more than an year)

Pros

team support is commendable, there is someone either close by or a phone call away who is more than willing to assist regardless of the situation or what position you are in. its a growing thriving solid and innovative company with sound leadership

Cons

they never close be prepared to work unplanned overtime holidays depending on call volume and scheduling needs. Its an industry that is constantly changing if you don't adjust well to change its not the job for you. The insurance plan needs to be revised while the carriers for health dental vision even short term disability 401k are all great the structure of the plan itself is not. Annual deductibles are to high. They need a plan like PPO with copay and no annual deductible or to at least offer it in the selections available

Advice to ManagementAdvice

Need more versatile positions cross over training in other departments so everyone has opportunity to learn more about the other positions and the company as a whole

Recommends
Positive Outlook
Approves of CEO

73 Other Employee Reviews for World Travel Holdings (View Most Recent)

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  1.  

    AWESOME PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCR in Altamonte Springs, FL (US)
    Current Employee - CCR in Altamonte Springs, FL (US)

    I have been working at World Travel Holdings full-time (less than an year)

    Pros

    they promote within the company , alot of companys say it ... they DO it !!!!
    friendly , great open door policy

    Cons

    none really it is cold in the office

    Advice to ManagementAdvice

    dont forget we do alot more work than yall see

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Beware of this sweat shop!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at World Travel Holdings full-time (less than an year)

    Pros

    You are able to work from your own home & do not have to spend money on gas or other commuting expenses.

    Cons

    This is a HORRIBLE company. The couldn't care less about their employees. It's all about production. If you enjoy the setup of a sweatshop, then maybe this is for you. If you are looking for a job where your time & efforts are valued, you should go elsewhere. They use every excuse in the book NOT to pay commissions. They have their favorites & make no bones about who they are. They have a phone system that is setup so that EVERY INCOMING PHONE CALL shows the telephone number of the caller, even on those where people block their number. They don't want you to tell customers that & threaten you if you do, however, they bank these numbers illegally & use them for their marketing efforts. They pit one employee against another & are condescending in every thing they do. While in training, you will be given a very long list of items to complete in order to be offered a job once training is complete. If you don't finish all the items, then you're fired once training is complete. They never give you enough PAID TIME to do all this so that leaves you to finish it on your own time. Then after you finish it on your own time, they tell you that they don't condone working on your own time. It's a ridiculous cycle that they've created to cover themselves against law suits.

    Advice to ManagementAdvice

    Learn to value new employees if you don't want the high turnover to continue. It could be a good setup, but new employees are setup to fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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