World Travel Holdings

  www.wth.com
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65 Employee Reviews (View Most Recent)

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Not a Truly Remarkable Experience

Group Account Executive (Former Employee) Wilmington, MA (US)

ProsGood benefits, co workers are great, great travel benefits, take advantage of latest tech so agents can work from home and usually works 80% of the time, great tech department.

ConsCustomer / Agent complaints never addressed, upper management has no idea what manager of department is doing, current manager has degree in marketing but has never booked actual travel as an agent and has no idea of actual process, not sure why this person even has this position, manager implements processes that are useless, time consuming and does not enhance agent or client experience. Uses 3rd party company to host group registration websites to collect guest information , credit card info and billing info thus leaving guests open to huge security issues if anything were to ever happen with 3rd party companies site.

Advice to Senior ManagementHire a manager that actually nows about booking travel as an agent, your group department should be as automated as your individual in house reservation system is, you would have more productivity, much higher overall agent moral and be much more efficient

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Travel company to work for

    Anonymous Employee (Former Employee) Fort Lauderdale, FL (US)

    I worked at World Travel Holdings full-time for more than 5 years


    Pros: The people are great to work with. I was allowed… Cons: I think the outlook of the travel industry is slowly declining. The pay was… Advice to Senior Management: I believe that the senior management cares and trying their… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Hire & Fire

    Anonymous Employee (Former Employee)

    I worked at World Travel Holdings full-time for less than a year


    Pros: This seems like a great opportunity to work from home. Cons: Every year they hire a lot of Virtual Travel Agents before the busy cruise selling season (November) & fire 99% of them after the cruise… Advice to Senior Management: Get a Conscious! No, I would not recommend this company to a friend More
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